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CA8A88US COUNTY <br />F. Natural Disaster or Unforeseen Circumstance <br />If materials are damaged or lost due to a natural disaster or some unforeseen event <br />(fire, flood, storm, theft, death, etc.), a written request for amnesty may be <br />approved by a library manager with proof of disaster or death. <br />G. Forms of Payment <br />The Library will accept the following forms of payment <br />Cash or money orders. <br />Personal check made out to the "Cabarrus County" for the exact amount of the <br />fines. <br />• Credit cards. A minimum of $3 is required. <br />H. Refunds <br />Patrons returning lost items are eligible for a refund if the item is returned within six <br />months of its due date. The refund will equal the price they paid for the item minus <br />the $5 processing fee; any accumulated overdue fines will be deducted from the <br />refund. Refunds will be issued by the County Finance department. <br />IV. Special Services <br />A. Holds <br />Any circulating item may be placed on hold at the request of a patron. When it is <br />available, the patron will be notified and be given seven calendar days to pick up the <br />item. Holds are limited to ten per card at any one time (Note: Limited Checkout <br />cards are limited to 1 hold at any one time). <br />Items may be placed on hold the following ways: <br />• online — with library card number and PIN <br />• in person at the circulation desk <br />• by phone <br />Holds may be placed on cards with a blocked status, but the account must be <br />cleared before items may be checked out. <br />B. Inter - Library Loan (ILL) <br />Cabarrus County Public Library borrows materials for its patrons from other libraries <br />in North Carolina, the Southeast or wherever materials are available. <br />• Inter - Library loan service is available to Cabarrus County Public Library <br />patrons with a library card in good standing. <br />• Most libraries will not loan recently published (last 12 months), high <br />demand or rare items. <br />• Patrons are responsible for paying for the postage required to send the item <br />back to the lending institution, which will be charged at a flat rate of $3.00 <br />Cabarrus County Public Library Circulation Policy -- 7 <br />Approved by the Cabarrus County Public Library Board of Trustees 311012011; rev. 711912012; <br />rev. 911912013; rev. 512112015 <br />Attachment number 1 \n <br />F -6 Page 78 <br />