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participation. A participant wishing to withdraw from a program <br />will be offered a program credit. For a refund, the request must <br />be made in writing to the Active Living and Parks Director minus <br />a 25% administrative fee. Refunds or credits may be pro -rated if <br />deemed appropriate. <br />2. Refunds for Discovery Day Camp, Spring Break Camp, Athletic <br />Camps, and Tennis Lessons will be provided less 25% <br />processing fee. All refund requests must be sent in writing to the <br />Program Supervisor prior to being submitted to the Active Living <br />and Parks Department Director. Refunds mau be pro -rated if <br />deemed appropriate. <br />3. If program, class or camp has already started the refund will be <br />pro -rated in addition to the 255 administrative fee. <br />C. Refunds for Adult Athletic Leagues <br />A refund of the team fee less 25% processing fee will be remitted as <br />follows <br />a. If the request is more than two (2) weeks before the first <br />scheduled game - 75% refund <br />b. If the request is less than two (2) weeks before first <br />scheduled game - 50% refund <br />c. No refunds after the league schedule is published. <br />D. Individual refund policies set for special events, tournaments, rentals, <br />or any program will override this policy. <br />E. Refunds for Park and Facility Rentals <br />Every effort will be made to schedule an alternate date should a <br />cancellation be necessary. Alternate dates may or may not be <br />available to the park user depending upon other reservations that <br />have been confirmed. In case of inclement weather, the park user <br />has three (3) working days to call and schedule an alternate date. If <br />an alternate date cannot be confirmed, the park reservation fee <br />will be refunded to the park user minus a 25% administrative fee. <br />F. Department Director may provide 100% refund in special cases that are <br />weather related or when facilityes are closed or not available during the <br />reservation. <br />X. RESERVATION POLICY <br />A. After /Before Normal Operation Hours Request <br />A charge of $100.00 flat fee and $25.00 per staff /per hour needed per <br />day (determined by Management) to extend any park facility <br />reservation /operation beyond normal opening and closing hours. <br />11 <br />Attachment number 1 \n <br />F -1 Page 50 <br />