AG 2014 04 21 - Laserfiche WebLink

Home Browse Search

1. The Sheriff's Department controls emergency communications systems and services used by the County. 2. The Sheriff's Department Communications Center is the Emergency Communications Center. The facility serves as the County Warning Point and operates on a continuous basis. 3. Emergency calls are generally received through the E -911 telephone service and dispatched according to standard operating procedures. 4. Should the emergency situation become more complex, the Sheriff assigns additional personnel and equipment, as required to meet demands. 5. The Communications Lieutenant implements emergency communications procedures and activate backup capabilities, as necessary. 6. The Communications Lieutenant notifies backup communications personnel when needed for the expansion of communications capability. 7. As necessary, the Communications Lieutenant coordinates transportation for these personnel to and from the facility. B. Specific 1. Telephone Service a. Telephone service in the County is provided by a variety of private carriers. b. The County Information Technology Services (ITS) Department coordinates telephone support from service providers and will be the point of contact for system repairs and modification. c. The Emergency Management Coordinator provides ITS and service providers with a prioritized list of County leaders and departments that must have telephone service during emergencies. These users receive priority for telephone service and restoration if service is disrupted. 2. Radio Systems a. The County 800 Megahertz (MHz) radio system is designated the principal system to be used for direction and control of emergency response activities. It provides voice communications between all mobile units, department heads or chiefs of emergency services, and the County Emergency Communications Center. The principal operators are: 1) Sheriff Cabarrus County EOP — Annex B - Communications F -6 Attachment number 3 Page 223