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5. The desire to assist those in need can result in a surplus of goods or a supply of unnecessary items. If the public information effort cannot discourage the continued donation of unneeded items, they are directed to a holding area away from the area of the emergency for sorting and storage. B. Receipt of Donated Goods 1. The Tax Administration Department is the lead agency for the reception and distribution of donated goods and services. 2. Upon activation of the CRDP, the Tax Administration Department sends a representative to the County EOC and is assigned to the Resource Group. These representatives must be prepared for continuous operations and will not be available for duty at the CRDP. 3. The County Manager details additional County government personnel not assigned emergency response tasks with their department to assist in this mission. 4. The magnitude and severity of the emergency dictates the amount of space and personnel required for the reception and distribution process. 5. The Emergency Management Department coordinates with other relief agencies to avoid duplication of efforts. 6. The Emergency Management Coordinator establishes a central reception and sorting center for donated goods at the CRDP. Ideally, this facility is not in the area affected by the emergency. The Emergency Management Coordinator selects separate locations convenient to the affected area(s) as forward distribution centers. 7. The Public Information Officer coordinates the release of information regarding the locations of distribution and reception sites, the goods and services requested, assembly points for volunteers, and other pertinent matters. An aggressive public information effort expedites the distribution of goods to victims and limits the influx of unneeded goods. 8. The CRDP is a covered facility of sufficient size to store the donated items. 9. The Emergency Management Coordinator provides materials handling equipment, such as pallet jacks and forklifts, to the CRDP. The Emergency Management Coordinator prepares for expansion of the site with additional equipment suitable for outdoor storage use, such as pallets, tarpaulins, and tie - downs. If necessary, the Emergency Management Coordinator requests a CRDP management team from NCDEM to assist operations at the CRDP. 10. The staff of the CRDP will sort, package, and store all donated goods to facilitate efficient distribution. Cabarrus County EOP — Annex P — Donated Goods Management F -6 9- 1 J Attachment number 16 Page 341