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Community Services Block Grant Program Fiscal Year 2013.14 Application for Funding Planning Process Narrative ROMA Goals 1, 3 and 5 DHHS Excels -Goal 2 Low income People Become More Self- Sufficient; Low income Expand understanding and use of information to enhance the People Own a Stake in their Community; Agencies increase health and safety of North Carolinians their capacity to achieve results 1. Explain in detail how each of the following was involved in the planning and development of this strategic plan. a. The Poor: Low income persons are seated on the SRCAA, Inc. Board of Directors to ensure broad community participation and involvement. The Head Start Policy Council Advisory is made up of low- income person who meet once per month to review programs and to address meeting the needs of the low- income community. Members from that Council are represented on the Board. A community assessment was conducted in the Spring /Summer of 2012. Low income residents were surveyed in both counties and their feedback (results of the survey) on community needs were integrated into the strategic planning process. Those results were used to inform the work of the Board at their annual retreat in the fall. The strategic plan is a living document which the Board and the Executive Director use to ensure services delivered to low- income families meet their needs. b. The Staff; Community Forums were held in Rowan and Cabarrus County to receive input and to address the cause, concerns, and resources in low- income communities where staff work. Staff as well as partners serving the same populations were surveyed during the community assessment process and participated in focus groups. Staff and partner feedback was considered in the development and revisions of the strategic plan and the management of service delivery at SRCAA. Between May and November 2012, staff were interviewed to determine how the agency was serving low income people and to improve our service delivery process. This assessment and examination of that process and how well we serve families was a task identified in the strategic plan as the Collaboration Project. The Collaboration Project was aimed at identifying overlap in the service delivery as well as procedures and processes used by various departments. A full description of the CSBG intake and service delivery were included in the report and the final report was submitted to the Board which contained recommendations for improving service delivery to low income families. C. The Board: The SRCAA, Inc. Board of Directors whose members volunteer on the Planning and Evaluation committee, in conjunction with the Executive Director, review all phases of the planning process and make recommendations to the full Board of Directors. The Board is responsible for identifying the needs of low income people. The Board utilizes the strategic planning process to provide direction for the agency and the staff in order to address that need. In 2012, the Board utilized the ROMA Goals to guide the process. By integrating the ROMA goals into the development of the plan they were able to: • Assess poverty needs and conditions within the community; • Define a clear agency anti - poverty mission for community action and a strategy to address those needs. Attachment number 1 F -6 Page 70