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Statement of Work <br />Mobile Solution Project, Children Services <br />The project team ensures that implementation tasks are completed as planned. The following roles <br />compose the project team: <br />Cabarrus County IT <br />Hardware Technician Installs mobile device management software of tablet hardware (recommended). <br />Deploys table hardware. <br />System Provide remote access and local administrator rights to Northwoods project team. <br />Administrators Attend system administration training and assume responsibility for ongoing (post - <br />project) system administration. <br />Cabarrus County DSS <br />Project Manager Coordinates Cabarrus County DSS project activities. Evaluates quality and timeliness <br />of project deliverables. Serves as a single point of contact for county decisions and <br />approval. <br />Subject Matter Attend business requirements discovery sessions. Recommend policy changes to <br />Experts Cabarrus County DSS Policy Team (via Northwoods Project Manager). <br />Coaches Attend Compass CoPilot Coach Training. Provide in -unit implementation support <br />"ride- along" coaching for full production end users. Provide ongoing peer support. <br />Forms Designers Convert all necessary forms into Compass Forms format. <br />Northwoods <br />PROJECT RO <br />RESPO NSIBILITY i <br />Project Manager <br />Responsible for successful Implementation of all project deliverables within <br />constraints of scope, schedule, budget and quality. Ensures the delivery quality <br />and timeliness of work requirements. Monitors and controls all project activities. <br />Solutions Architect <br />Installs server hardware and client side hardware. Configures software module <br />according to Design Specifications and Software Standard Features. Delivers <br />system administration training. <br />Solutions Analyst <br />Facilitates business requirement discovery interviews. Prepares and maintains <br />Design Specification. Delivers Design Specification to Systems Engineer. Leads <br />system testing activities. <br />Training Instructor <br />Prepares training curriculum /documentation. Delivers end user training. <br />Coach <br />Provides in -unit implementation support for end users and "ride- along" coaching <br />for limited production pilot end users. <br />Page 18 Revolutionizing the Delivery of Human Services° <br />Attachment number 1 <br />F -8 Page 153 <br />