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Community Services Block Grant Program Fiscal Year 2014.15 Application for Funding Planning Process Narrative ROMA Goals 1, 3 and 5 Low income People Become More Self- Sufficient; Low income People Own a Stake in their Community; Agencies increase their capacity to achieve results DHHS Excels -Goal 2 Expand understanding and use of information to enhance the health and safety of North Carolinians Explain in detail how each of the following was involved in the planning and development of this strategic plan. a, The Poor: Low income persons are seated on the SRCAA, Inc. Board of Directors to ensure broad community participation and involvement. The Bead Start Policy Council Advisory is made up of low- income person who meet once per month to review programs and to address meeting the needs of the low- income community. Members from that Council are represented on the Board. A community assessment was conducted in the Spring /Summer of 2012. Low income residents were surveyed in both counties and their feedback (results of the survey) on community needs were integrated in the report. Those results were used to inform the work of the Board at their annual retreat in the fall of 2012. The Board meets annually and recently attended their retreat in October 2013. The strategic plan is a living document which the Board and the Executive Director use to ensure services delivered to low- income families meet their needs. Representatives of the Poor on the Board advocate for the needs of the participants at varying levels. Participants themselves are free to express their concerns with staff and the program director. They are surveyed during workshops facilitated to improve their skills and knowledge about the services provided to them. The Staff: Staff are encouraged to participate in partnerships and collaborations with Community Partners and task forces designed to meet the needs of mutually served participants. These monthly partnerships offer forums for input and sharing to address the cause, concerns, and resources in low- income communities where staff work. Staff as well as partners serving the same populations were surveyed during the community assessment process and participated in focus groups. Staff and partner feedback was considered in the development and revisions of the strategic plan and the management of service delivery at SRCAA in 2012 as part of the strategic plan's Collaboration Project. The Collaboration Project was aimed at identifying overlap in the service delivery as well as procedures and processes used by various departments. In FY 2013 -2014 steps have been taken to cross train the Intake Specialist and Contract Manager as part of the ongoing collaboration effort between programs to meet the needs of low- income families in Family Services. The inclusion of these two staff in the process is moving the agency toward a more seamless service delivery system. . The Board: The SRCAA, Inc. Board of Directors whose members volunteer on the Planning and Evaluation committee, in conjunction with the Executive Director, review all phases of the planning process and make recommendations to the full Board of Directors. The Board is responsible for identifying the needs of low income people. The Board utilizes the strategic planning process to provide direction for the agency and the staff in order to address that need. In 2012, the Board utilized the ROMA Goals to guide the process. By integrating the ROMA goals into the development of the plan they were able to: • Assess poverty needs and conditions within the community; Attachment number 2 G -2 Page 275