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SALISBURY - ROWAN COMMUNITY ACTION AGENCY, INC. INTAKE SPECIALIST JOB DESCRIPTION SUPERVISOR: Director Youth and Family Services EXEMPTION STATUS: Non - Exempt DATE: QUALIFICATIONS: Minimum. High School diploma; 1 -2 years experience working with the economically disadvantage;. good written and oral communication skills; computer literate; valid driver's license and reliable transportation, able to attend periodic out of town workshops. Preferred. Associates Degree or BS/BA Degree in Sociology, Social Welfare, Psychology, or related field; 2 years experience working with the economically disadvantaged; good written and oral skills; computer literate; valid driver's license and reliable transportation; able to attend periodic out of town workshops. Duties & Responsibilities. • Responsible for answering telephone, taking messages, and transferring calls. • Responsible for greeting participants and directing them to the appropriate staff member. • Responsible for completing intake applications with participants. • Responsible for screening participants for eligibility. • Responsible for identification of and coordination with local emergency assistance programs. • Responsible for mailing newsletters and other correspondences to participants. • Responsible for organizing and filing documentation for case managers. • Responsible for confirming appointments. • Responsible for typing meeting notes and reports. • Responsible for validation of participant's files. • Responsible for entering demographic information into AR4CA system in a timely manner. • Periodically attending workshops to enhance job performance. This position is also responsible to the Director of Youth and Family Services for any and all duties deemed necessary to ensure the smooth operation of the Family Services Program. Signature of Employee Accepting the Position Revised 07111 Witness Attachment number 2 G -2 Page 346