AG 2012 06 18 - Laserfiche WebLink

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April 20, 2012 To: CABARRUS HEALTH ALLIANCE BOARD From: JAMES T. MACK Thank you for allowing me the opportunity to express my interest in becoming a member of the Cabarrus Health Alliance Board. When Mr. Charles Phillips spoke to me about the board vacancy and my interest in serving, I became very excited because I have a passion to serve others and solve problems. As a citizen of Cabarrus County, I would welcome the opportunity to serve our county with the Cabarrus Health Alliance Board. I worked for Food Lion for over 25 years. The last eight years as the Director of Associate Relations covering 72,000 associates. My experience as a director allowed me to work with people on all levels of the company from hourly associates to vice presidents. My job duties also afforded me the opportunity to demonstrate leadership. I supervised approximately 42 people in my work group. I was responsible for leading our team, the development of associates in my work group, budgeting for our department, and public relations with our customers. This included providing guidance, confidentiality and direction to employees and making reports to management; it also included resolution of compliance issues and problem solving. These are assets I believe the person that will ultimately become a member of the CHA board will need. Managing Equal Employment Opportunity, compliance and labor relations were central to my overall functions as Director. Additionally, finding ways to managing the company's financial bottom line was also a function of this position. This too is an asset to the board, as we will be looking into matters of compliance, finance and community relations. I served on two executive boards with the company; the Food Lion Charitable Foundation for two years, and the Diversity and Inclusion Initiative Board for two years. These positions allowed me to problem solve, work in a team environment and to help make decisions that affected and benefited our customers and associates. I feel my previous board experience could benefit me with the CHA board. I have since gone to work for Accenture Credit Services as a Process Support Specialist in Charlotte, NC. I am again working with the public and believe I have strong people skills, which again is a plus for the Cabarrus Health Alliance Board. As a husband, father, and grandfather I have experienced downturns in employment and fully understand the challenges of family life when faced with hardships. Presently, I serve as a licensed and ordained pastor on staff at Impact Church International on Cabarrus Avenue in our community. Weekly, my wife and I direct and supervise our church's Soup Kitchen operation that reaches out to the local community to assist with feeding the hungry. Serving and working in the Soup Kitchen has allowed me to see people of our community from many walks of life that need help with health and wellness. I feel working with the board we can continue to help develop and achieve community partnerships to improve health and wellness in our county. Thank you again for allowing me to express my interest in the Cabarrus Health Alliance Board. With my experience and passion for serving, I am confident I can continue to help provide a customer and client focus to improve the health and wellness levels for our service area. Attachment number 3 H -6 Page 295