AG 2012 09 17 - Laserfiche WebLink

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(collectively, "Data Services ") Teleworker Service ( "TW Service "): If Customer selects to receive the TW Service, TWC shall provide connectivity to a single personal computer ( "PC ") via a cable modem at the residential location of the limited number of Customer employees set forth on a Service Order to connect such employees' PCs to the Customer's data network. Each PC connection may be used by one Customer employee at a time solely for Customer's internal business purposes. If Customer selects to receive the TW Service, Customer represents and warrants that Customer has obtained all legally- required consents and other permissions from its employees receiving the TW Service to enable TWC to report directly to Customer TW Service End user usage, billing and other identifying information (including the name and address of each TW Service employee account). Branch Office Connectivity Service ( "BOC Service "): If Customer selects to receive the BOC Service, TWC shall provide connectivity from the number of Customer branch offices set forth in a Service Order to the Customer's data network. Customer shall be permitted to connect any number of computers within Customer's identified branch offices to the BOC Service, provided that use does not exceed the standard bandwidth provided by TWC. Broadband High Speed Data and Wideband Internet ( "HSD Service "): If Customer selects to receive the HSD Service, TWC shall provide connectivity from the number of Customer sites set forth in a Service Order to the Customer's data network. Customer shall be permitted to connect any number of computers within Customer's identified sites to the HSD Service, provided that use does not exceed the standard bandwidth provided by TWC. Dedicated Internet Access (TIA Service "): If Customer selects to receive the DIA Service, TWC shall provide Customer with a dedicated, scalable connection over a packet -based infrastructure with Internet service provider ( "ISP ") peering between Customer's data network identified on a Service Order and the TWC facility identified on a Service Order. Customer's use of the Data Services is subject to the following additional terms and conditions: •TWC's provision of any Data Service is subject to availability. -TWC shall allow Customer employees to use (however in no event shall TWC be responsible for) a Virtual Private Network ( "VPN ") and to allow the VPN to pass through the cable modem of any Data Service, as applicable, provided that TWC shall have the right to disconnect (or demand the immediate disconnection of) any such Data Service that degrades any service provided to other subscribers on the TWC network. -Customer shall not upload, post, transmit or otherwise make available on or via the Data Service any material (including any message or series of messages) that violates or infringes in any way upon the rights of others, that is unlawful, threatening, abusive, obstructive, harassing, libelous, invasive of privacy or publicity rights, that in the circumstances would be obscene or indecent, that constitutes hate speech, that is otherwise offensive or objectionable, or that encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law. TWC may remove content that in its judgment violates these standards. \NORTHVA - 068947/000023 - 529827 v2 Attachment number 1 F -4 Page 82