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Examples: <br />a. If the employee reports directly to the department head, the procedure would begin at Step Two. <br />b. if the department head is the grieving party, the process would start (and end) at Step Three. <br />If an employee has any question as to which step of the procedure he or she should initiate his or her grievance <br />or adverse action appeal, he or she should contact the Human Resources Department for direction. <br />Step One: General County Employee The employee with a grievance or adverse action appeal shall present <br />the matter in writing to his or her immediate supervisor within 15 calendar days of its occurrence <br />or within 15 calendar days of the time the employee learns of its occurrence, with the objective of <br />resolving the matter informally. In the case of an unlawful workplace harassment grievance <br />involving the employee's supervisor, the employee may skip step one of the grievance procedure. <br />The supervisor should be and is encouraged to consult with any employee or officer deemed <br />necessary to reach a correct, impartial, and equitable determination and shall give the employee an <br />answer in writing as soon as possible, but within 10 calendar days. <br />State Personnel Act Employee * Same as for a general County employee. <br />Step 'Two: General Coun , Employee If the decision in Step One is not satisfactory to the employee, or if he <br />or she fails to receive an answer within the designated period provided in Step One, the employee <br />may file the grievance or adverse action appeal in writing within 10 calendar days with the <br />department head, who shall hear the grievance or adverse action appeal and then render a decision <br />in writing within a maximum of 10 calendar days of the meeting. <br />State Personnel Act Employ * Same as for general County employees except this is the final <br />step in the grievance or appeal process for employees that have not attained career status. <br />Step Three: General County Employee If the decision is not satisfactory to a general County employee in Step <br />Two, or if he or she fails to receive an answer within the designated period provided in Step Two, <br />the employee may file the grievance or adverse action appeal with the County Manager. The <br />appeal must be made in writing within 10 calendar days following the decision reached in Step <br />Two. The County Manager shall hear the grievance or adverse action appeal and then render a <br />decision in writing within 10 calendar days of the meeting. The Manager's decision shall be final <br />regarding the grievance or adverse action appeal. <br />State Personnel Act Employee * If the decision in Step Two is not satisfactory to an employee in <br />a regular position, or if he or she fails to receive an answer within the designated time period <br />provided in Step Two, the employee may continue the appeal in accordance with NCGS § 15013- <br />23 by filing a petition with the Office of Administrative Hearings. Requests for the necessary <br />petition form and additional information about the filing of the petition should be direct <br />Office of Administrative Hearings <br />6714 Mail Service Center <br />Raleigh, North Carolina 27699 -6714 <br />Telephone Number (919) 733 -2691 <br />The appeal must be filed within 30 calendar days of receipt of the Step Two decision or the end of <br />Step Two designated response time period, whichever is applicable. <br />* Should there be any conflict with North Carolina law or regulations, appeal elements should <br />follow the provisions of the State Personnel Act currently in effect. <br />33 <br />Attachment number 5 <br />F -2 Page 67 <br />