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RFP Response <br />for Springfield Free Public Library <br />As you review TLC's pricing, please note that the following items, often charged extra for as "options" <br />by other companies, are included in TLC's proposal. <br />OPTION <br />TLC <br />VENDOR #2 <br />VENDOR #3 <br />Book Jacket, DVD, and CD Cover Art <br />Included <br />$ <br />$ <br />Link to MAP of the library <br />Included <br />$ <br />$ <br />RSS including news feeds and websites <br />Included <br />$ <br />$ <br />Patron initiated tags and reviews <br />Included <br />$ <br />$ <br />Federated Search (OPAC, web sites, news sites, <br />limited subscription databases) <br />Included <br />$ <br />$ <br />Unlimited OPAC Interfaces: Children, Youth, <br />Adult, Large Print <br />Included <br />$ <br />$ <br />Real -time Inventory Processing <br />Included <br />$ <br />$ <br />Customizable Client Circulation Interface <br />Included <br />$ <br />$ <br />Remote Patron Authentication <br />(Subscription Databases) <br />Included <br />$ <br />$ <br />System Administration <br />Included <br />$ <br />$ <br />24x7x365 Support* <br />Included <br />$ <br />$ <br />Oracle Licensing <br />Included <br />$ <br />$ <br />Free quarterly training at TLC Headquarters <br />Included <br />$ <br />$ <br />Spanish and French Language OPAC <br />Included <br />$ <br />$ <br />Z39.50 Client and Server <br />Included <br />$ <br />$ <br />In -House Data Clean -Up & Processing <br />Included <br />$ <br />$ <br />Authority Control Processing <br />Included <br />$ <br />$ <br />Ongoing Access to National Authority Files <br />Included <br />$ <br />$ <br />" Regular support hours are 7:30AM — 9:OOPM EST Monday - Friday. Emergency & Unlme support - always avaiiabie. <br />April 1, 2010 The Library Corporation Page 4 <br />Attachment number 3 <br />F -12 Page 269 <br />