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<br /> <br />B <br />C. <br />a customer such as: a recent and significant increase in the volume of <br />inquiries, an unusual number of recently established credit relationships; a <br />material change in the use of credit, especially with respect to recently <br />established credit relationships; or an account that was closed for cause or <br />identified for abuse of account privileges by Cabarrus County. <br />Suspicious Documents <br />i. <br />ii. <br />iii. <br />Documents provided for identification appear to have been altered or forged. <br />The photograph or physical description on the identification is not consistent <br />with the appearance of the applicant or customer presenting the identification. <br />Information on the documents provided for identification is not consistent <br />with other information provided by the person opening a new Covered <br />Account or customer presenting the identification (e.g. date of birth on a <br />driver's license does not match date of birth given by customer/applicant for a <br />Covered Account). <br />Suspicious Personal Identif~g Information <br />u. <br />iii. <br />iv. <br />v. <br />vi. <br />vii. <br />viii. <br />Personal identifying information provided by the customer to the Department <br />is inconsistent with other information provided by the customer to the <br />Department (e.g. customer provides two different Social Security Numbers or <br />two different dates of birth or there is a lack of correlation between the Social <br />Security Number range and the date of birth). <br />Personal identifying information provided by the customer is inconsistent <br />when compared against external information sources (e.g. a credit report or <br />other public database) used by the Department. <br />Personal identifying information provided is associated with known fraudulent <br />activity as indicated by internal or third-party sources used by the Department. <br />Personal identifying information provided is of a type commonly associated <br />with fraudulent activity as indicated by internal or third-party sources used by <br />the Department. For example, the address on an application is fictitious, a <br />mail drop, or a prison; or the phone number is invalid, or is associated with a <br />pager or answering service. <br />The Social Security Number provided is the same as that submitted by other <br />persons opening a Covered Account with the Department or other customers <br />of the Department. <br />The person opening the Covered Account or the customer fails to provide all <br />required personal identifying information (with the exception of Social <br />Security Numbers) on an application or in response to notification from the <br />Department that the application is incomplete. <br />The person provides personal identifying information which is inconsistent <br />with personal identifying information that is on file for the person with the <br />Department. <br />When using challenge questions, the customer cannot provide authenticating <br />information beyond that which generally would be available from a wallet or <br />F-12 <br />RM 3/26/2009 3 <br />Attachment number 1 <br />Page 206 of 320 <br /> <br /> <br /> <br /> <br /> <br />~i <br />r' <br />~~, <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />