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DISASTER ASSISTANCE <br />Q. What should I do In case of fire of flood? <br />A. Secure the area, and keep everyone out until fire or other safety professionals allow entry. Then, call our <br />Raleigh office at (919) 807-7365 for the Head of the Local Records Program or (919) 807-7339 for the State <br />Preservation Officer. If you're in the western part of the state, call our Asheville Office at (828) 274-6789. <br />Nights and weekends, call your local emergency management office. <br />DO NOTATTEMPT TO MOVE OR CLEANANYRECORDS. <br />Damaged records are extremely fragile and require careful handling. Our staff is trained in preliminary <br />recovery techniques, and professional vendors can handle your larger disasters. <br />Q. What help do you give in case of an emergency? <br />A. We will do everything we can to make a visit to you at the earliest opportunity to provide hands-on assistance. <br />We can assist you in appraising the records that have been damaged so that precious resources (and especially <br />time) are not spent on records with lesser value. We can provide lists of professional recovery vendors that <br />you can contact to preserve your essential and permanent records. <br />Q. What can I do to prepare for an emergency? <br />A. We provide training to interested governments on disaster preparation. We discuss the roles of proper <br />inventories, staff training, and advance contracts with recovery vendors. If you would like to have this <br />workshop presented, just call the analyst assigned to your county. <br />STAFF TRAINING <br />Q. What types of workshops or training do you offer? <br />A. While we have a group of prepared workshops that we can offer at any time, we are also happy to work with <br />you directly to develop training suited to your specific needs. Our basic workshops are: <br />• Managing Public Records: Law and Practice in North Carolina -our basic <br />introduction to the Public Records law and records management; <br />• Evaluating Filing Systems -how to evaluate and improve filing systems; <br />• Scanning Public Records: Laying the Groundwork -considerations and procedures <br />to establish an imaging system; <br />• Disaster Preparedness and Recovery -how to be prepared for disasters, and what <br />will have to be done after a disaster happens; <br />• Microfilming as a Preservation Tool: Digital Imaging and Microfilm -why <br />microfilm is still used, and how it can work with digital technologies. <br />Q. Will you design a workshop especially for our office? <br />A. Yes, we will. Just let the analyst assigned to your county know what type of training you need. <br />Q. Do we have to come to Raleigh for workshops? <br />A. No, we will come to your offices to present the workshops you need. We have no minimum audience <br />requirement. We will also do presentations for professional associations, regional consortiums, and the public. <br />Q. Is there a fee for workshops? <br />A. Not at this time. <br />ix <br />Attachment number 1 <br />F-12 Page 250 of 627 <br />