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Appendix A -Fees and Payment Schedule <br />OPTIONAL SERVICES <br />Other services, such as additional Customer training, additional TSP training, and professional services, <br />will be provided as agreed pursuant to the change control process described in the SOW, or otherwise at <br />Intrado's standard rates. Enhancements, new features and functionality may be subject to additional <br />charges. <br />2. Professional Services <br />A variety of additional professional services may be requested from and provided by Intrado; to include <br />MSAG & TN assessment, data cleansing assistance, reconciliations, PSAP structural changes, etc. These <br />services will be provided by Intrado at the following rates or, at the Customer's option, may be sized as a <br />fixed price project. <br /> <br />Personnel Hourly <br />Professional <br />Services Rate <br />DIU Analyst $50.00 <br />Program/Project Manager $100.00 <br />GIS Analyst $175.00 <br />Ancillary Materials Charges <br />Item Fee <br />3 Secure Key Tokens No Charge <br />Additional Secure Key Tokens $150.00 <br />Replacement Secure Key <br />Tokens $100.00 <br />Reassignment Secure Key <br />Tokens $50.00 <br />IntradolProprietary & Confidential <br />716/09 <br />Attachment number 1 <br />Page 174 of 315 <br />F-9 <br />