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inf'rado° <br />AND AUTOMATIC LOCATION INFORMATION STATEMENT OF <br />WORK FOR CABARRUS COUNTY SHERIFF'S OFFICE <br />1. INTRODUCTION <br />This Statement of Work ("SOW"), effective when fully executed by both Parties below ("SOW Effective <br />Date"), is an Attachment to the Agreement for Services between Intrado Inc. ("Intrado") and Cabarrus <br />County Sheriff's Office ("Customer"), dated as of ("Agreement"). <br />This SOW sets forth the responsibilities of Intrado and Customer for Customer's subscription to the <br />Intrado® A9-1-1TM Routing services described herein ("A9-1-1 Routing") and to the to Intrado® <br />Intelligent Emergency Network Automatic Location Identification ("ALI") Management services <br />described herein ("ALI Mana ement"), each individually or collectively referred to hereafter as <br />("Service(s)"). Intrado and Customer are referred to herein individually as "Party" and collectively as <br />"Parties." If terms conflict between this SOW and the Agreement, this SOW will govern for purposes of <br />this SOW only. <br />Fees for the A9-1-1 Routing and ALI Management services are specified in Appendix A attached to this <br />SOW. Change of Service Request forms are provided in Appendix B. Capitalized terms not defined in <br />this SOW will have the meanings set forth in the Agreement. <br />Intrado will provide Services to the following Customer PSAPs: <br />• Cabarrus County Sheriffs Office <br />• Concord Communications <br />• Kannapolis Police Communications <br />The following appendices are attached to this SOW: <br />• Appendix A Fees <br />• Appendix B Change of Service Request <br />• Appendix C Letter of Agency <br />• Appendix D Customer Service Guide <br />• Appendix E Service Order Request Form <br />2. ADDITIONAL TERMS AND CONDITIONS <br />2.1 Term of SOW <br />This SOW is effective when fully executed by both Parties and will continue for a period of five years <br />from date of acceptance of first end office live turn-up on A9-I-I Routing ("Initial Term"). Following the <br />Initial Term, the SOW will automatically renew for continuous one (1) year terms (each, a "Renewal <br />Term" and collectively the "Term") unless written notice of intent to terminate at the end of the then <br />current Initial or Renewal Term is given no less than ninety (90) calendar days in advance by the <br />terminating Party. <br />Notwithstanding anything to the contrary in this SOW or the Agreement, in the event that Customer <br />requests 9-1-1 or public safety funding to meet the obligations set forth in this SOW, consistent with the <br />applicable processes and procedures, and such funding is denied, Customer may upon ninety (90) days <br />('2<l ~.I~l P~~~e 1 <br />` Attachment number 3 <br />Page 185 of 315 <br />F-9 <br />