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Trips Per Day <br />soo <br />4so <br />400 <br />350 <br />300 <br />250 ~ <br />200 ~ <br />150 <br />700 <br />50 <br />0 <br />total van ventlor <br />Demand Response <br />(Call Center) <br />Another area of <br />Transportation that has <br />shown an increase is the <br />Demand Response Center <br />(Call Center). They receive <br />calls daily to set up <br />appointments, cancel <br />appointments, answer <br />questions plus validate uips. <br />Lets compere a random <br />week in August 2005 to a <br />week in September 2007. <br />VEHICLES <br />. How does Cabarrus County Compared To The <br />Rest Of The State With Similar Size Fleets. <br />. Counties That Have Between 20 And 30 <br />Vehicles. <br /> <br />How do we provide the <br />additional 115 trips a day? <br />. We use private <br />providers to cover the <br />115 trips [ha[ our <br />operators can no[ <br />provide. <br />We would need four <br />new operator positions <br />just to meet current r~ao setvnss <br />request for service. <br />Demand Response Calls Per Week <br /> Average <br />1600 <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />6 <br />2665 2667 No inmmuin Call Ceaee 51eR5iece 2aW <br />2006-2007 Counties With Similar <br /> Fleet Size <br />1. Moore . 11. Asheboro <br />. 2. Rutherford . 12. Johnston <br />. 3. Gaston 13. Pin <br />. 4. Cleveland 14. Cabarrus <br />. 5. Rowan 15. Stanley <br />. 6. Wilkes 16. Chatham <br />. 7. Brunswick . 17. Davidson <br />. 8. Harnett 18. Rockingham <br />. 9. Haywood 19. Sampson <br />10. Iredell 20. Orange <br /> . 21. Union <br />G-~ <br /> <br />1600 <br />1400 <br /> ^Total <br />1200 <br /> ^ Monday <br />1000 <br /> ~TUestlay <br />600 ^ Wed <br />600 ^ThUrs <br />400 o Fdtla <br />200 <br /> <br />5 <br />