Laserfiche WebLink
<br />SPECIAL SERVICES AVAILABLE (CONT'D) <br />ERGONOMIC TRAINING O tional <br />Ergonomics -making the workplace "human-friendly" - is a combination of purchasing the <br />right equipment, education and use. The effectiveness of any ergonomic program is <br />dramatically influenced by the degree to which employees receive training on the use of new <br />equipment. For this reason, training is an integral part of Bramic's implementation program <br />for the Bramic Sit/Stand adjustable furniture consoles. <br />From experience, we have discovered that when a new CAD and Radio system is <br />introduced, dispatchers find it difficult to absorb both the new software program information <br />and the ergonomic training on how to use the furniture console. We recognize that the initial <br />focus must be on learning the new dispatch system. For this reason, initial training at the <br />time of equipment installation is provided to supervisory staff on~l ~. Supervisory staff can <br />then provide direction to the dispatchers on the basics of how to use the furniture console. <br />Approximately one month following the initial installation, we recommend dispatcher training. <br />Our approach during these sessions is to provide hands-on training during 1 or 2 train-the- <br />trainer sessions on consecutive days on proper posture while at the console in an <br />effort to minimize or, where possible, alleviate repetitive strain injuries. Training is <br />provided to a core group of dispatchers and supervisors in atrain-the-trainer format on the <br />full operation of the furniture console, including proper posture and the integration of <br />standard seating products. The balance of the time is spent on one-on-one training with <br />dispatchers and call takers. <br />TOTAL COST: $ 2,954.00 US <br />~' <br />