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Standard Assurance to Comply with Older Americans Act <br />Requirements for Regarding Client Rights <br />for <br />Agencies Providing In-Home Services through the <br />Home and Community Care Block Grant for Older Adults <br />As a provider of one or more of the services listed below, our agency agrees to notify all Home and <br />Community Care Block Grant clients receiving any of the below listed services provided by this <br />agency of the their rights as a service recipient. Services included in this assurance include: <br />-In-Home Aide <br />-Home Care (home health) <br />-Adult Day Caze or Adult Day Health Care <br />Notification will include, at a minimum, an oral review of the information outlined below as well as <br />providing each service recipient with a copy of the information in written form. In addition, providers of in- <br />home services will establish a procedure document that client rights information has been discussed with in- <br />home services clients (e.g. copy of signed Client Bill of Rights statement). <br />Client Rights information to be communicated to service recipients will include, at a minimum, the right to: <br />-be fully informed, in advance, about each in-home service to be provided and any change in <br />service(s) that may affect the well-being of the participant; <br />-participate in planning and changing any in-home service provided unless the client is adjudicated <br />incompetent; <br />-voice a grievance with respect to service that is or fails to be provided, without discrimination or <br />reprisal as a result of voicing a grievance <br />-confidentiality of records relating to the individual; <br />-have property treated with respect; and <br />-be fully informed both orally and in writing in advance of receiving an in-home service, of the <br />individual's rights and obligations <br />Client Rights will be distributed to, and discussed with, each new client receiving one or more of the above <br />listed services prior to the onset of service. For all existing clients, the above information will be provided <br />no later than the next regularly scheduled service reassessment. <br />Cabarrus County Department of Aging <br />F- I <br />Michael L. Murphy, Director: of Aging Services <br />