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CABARRUS COUNTY <br />.~ - r <br />` BOARD OF COMMISSIONERS <br />`' REGULAR MEETING <br />~ G~,o``~ OCTOBER 20, 2008 <br />6:30 P.M. <br />AGENDA CATEGORY: <br />Consent Agenda <br />SUBJECT: <br />Veterans Services -Request New Secretary Position for Veterans Service <br />BRIEF SUMMARY: <br />For the past four years, most of Veterans' reception duties were handled by <br />an Emergency Management Department position due to their co-location. <br />Emergency Management has relocated to the new Sheriff's Administration <br />building, leaving only the Veterans Service Officers to handle these duties <br />while meeting personally with clients. Therefore, a new secretarial position is <br />requested. Total annual cost is approximately $37,522, with $22,866 needed <br />to fund the position beginning November 7, 2008. <br />The secretary, in addition to a variety of duties, will be able to handle walk-in <br />veterans whose requests are of a general nature, allowing the service officers <br />to work with more complex cases--which will in turn bring more spendable <br />income to our county. The call volume in Veterans Service is very high, as <br />indicated by the following data: <br />YEAR N0. TELEPHONE CALLS NO. WALK-INS <br />2005 4523 2682 <br />2006 4802 3000 <br />2007 5828 3266 <br />January-June, 2008 4165 1511 <br />REQUESTED ACTION: <br />Motion to approve a Secretary position (1 FTE), Grade 60, in Veterans <br />Service and adopt a budget amendment allocating $22,866 from contingency <br />to fund the position for FY 09. <br />EXPECTED LENGTH OF PRESENTATION: <br />F-22 <br /> <br /> <br /> <br />C~ <br /> <br /> <br />G <br /> <br /> <br /> <br /> <br /> <br />4 <br />7 <br /> <br /> <br /> <br />Item# 24 ' <br />Page 296 of 468 ' <br />