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4 <br />specialty services, for which care and services SHP is obligated to pay under this <br />Agreement, the County will, upon prior request by SHP, its agents, employees or <br />contractors, provide transportation as reasonably available provided that such <br />transportation is scheduled in advance. When medically necessary, SHP shall arrange <br />all emergency ambulance transportation of inmates in accordance with Section 1.4 of <br />this Agreement. <br />ARTICLE II: PERSONNEL. <br />2.1 Staffing. SHP shall provide medical and support personnel necessary for <br />the rendering of health care services to inmates at the Jail as described in and required <br />by. this Agreement. Such staffing plan is described in SHP's proposal dated March 1, <br />2000, including the optional .physician coverage as described in section (B) of the <br />Pricing Proposal on page 33. <br />2.2 Licensure, Certification and Registration of Personnel.- Alt personnel <br />provided or made available by SHP to render services hereunder shall be licensed, <br />certified or registered, as appropriate, in their respective areas of expertise as required <br />by applicable North Carolina law. <br />2.3 County's Satisfaction with Health Care Personnel. If the County becomes <br />_. <br />----- ---- dissatisfied--with-any fiealth-care personnel -provided -~y SHP-hereunder,-or -by- ar~y- <br />independent contractor, subcontractors or assignees, SHP, in recognition of the <br />sensitive nature of correctional services, shall, following receipt of written notice from <br />the County of the grounds for such dissatisfaction. and in consideration of the reasons <br />therefor, exercise its best efforts to resolve the problem. If the problem is not resolved <br />satisfactorily to the County, SHP shall remove or shall cause any independent <br />contractor, subcontractor, or assignee to remove the individual about whom the County <br />has expressed dissatisfaction. Should removal of an individual become necessary, <br />SHP will be allowed reasonable time, prior to removal, to find an acceptable <br />replacement, without penalty or any prejudice to the interests of SHP, as long as <br />County is satisfied that no harm will result from leaving such individual in place. <br />2.4 Use of Inmates in the Provision of Health Care Services. Inmates shall <br />not be employed or otherwise engaged by either SHP or the County in the direct <br />rendering of any health care services. <br />2.5 Subcontracting and Delegation. In order to discharge its obligations <br />hereunder, SHP will engage certain health care professionals as independent <br />contractors rather than as employees. County consents to such subcontracting or <br />delegation. As the relationship between SHP and these health care professionals will <br />be that of independent contractor, SHP will not be considered or deemed to be <br />engaged in the practice of medicine or other professions practiced by these <br />professionals. SHP will not exercise control over the manner or means by which these <br />~- f <br />