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Health Initiatives <br />Cabarrus Health Alliance Health Initiatives <br />2006-07 Goals 8 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun <br />j 2006-07 Goals & Objectives <br />Ob <br />ectives <br />Meet or exceed established <br />standards for customer <br />service access to services N/A <br />within each service area <br />Meet or exceed customer <br />Relevant Programs will create and HI Program Coordinators Program Evaluation <br />satisfaction rating of 96% <br />dtsMbute Customer Saflsfaction continue to distribute Surveys are <br /> <br />(Excellent/Very Good) <br />surveys to clients taking part in quarterly surveys to distributed to <br /> communffy infflatives. <br />outside community initiatives. community Programs. <br />F-{ . <br />Results will be assessed by HI Overall rating exceeded Overall Rating <br />N manager and included in 96% exceeded 96%. <br /> performance evaluation • • <br /> outcomes. <br />Maintain exp. erases at or Program Managers/Coordinators Program Program Expenditures <br />below approved budget. will meet wffh Finance Officer on a Managers/Coordinators are on track for all HI <br />Maintain Or exceed revenue Quarterly basis to review program met individually or programs. Program <br />projections of approved budgets and ensure expenditures received quarterly Munis Managers continue <br />budget are on track. Reports ftom Finance to meet with CFO on <br /> Assess programs donations (cash, Department to ensure a quarterly basis. <br /> in-kind) and put valuations to them expenditures are on In-kind revenues <br /> wffh regard to revenue generafton track continue to rise for <br /> • individualprograms. <br />Meet established standards Submit 100% of financial and 100% of all program 100% of all program <br />for productivity (# persons programmatic reports for current reports were submitted reports were <br />seen and served) within programs to grantors on time. to grantors by due date. submitted to grantors <br />each service area Strlve to meet 80-90% of HI programs collectively <br />met over 90% of by due date. HI <br />programs collectively <br /> programmatic objectives wffhin <br />individual programs during the program goals <br />• met over 90% of <br />ro <br />ram <br />oals • <br /> p <br />g <br />g <br /> coming year <br />Maintain/reduce employee <br />turnover rate of 1 1%. <br />