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H <br />;~~ <br />Information Technology 2006-2007 <br />FY 2006-07 Organizational Information Technology Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun <br />Goals & Objectives FY 2006-07 Goals & Objectives <br />® By assuring that phones, voice mail, <br />Meet or exceed established computers and servers are available <br />standards for customer to all staff during normal business • • <br />service access to services hours. All requests for service will <br />within each service area <br />be responded to within 2 hours <br /> <br />Meet or exceed customer <br />satisfaction rating of <br />96% (ExcellentNery Good) . • <br />® Through government contracts for <br />Maintain expenses at or purchasing computer hardware and <br />below approved budget. <br />Maintain or exceed software we will assure the lowest <br />• <br />• <br /> prices available for all computer <br />revenue projections of related purchases. <br />approved budget <br /> <br />Meet established standards , <br />for productivity (# persons <br />seen and served) within <br />each service area <br />_. _ . <br />® By Identifying reasons employees <br />Maintain/reduce employee state for separation in order to <br />turnover rate of 11 %. identify any trends. Implement • • <br /> interventions based on any trends <br /> that are identified. <br />