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PBH Local Business Plan 2007 Colette Tolbert Ofice Assistant IV )Leatl Worker) 04852 Karen Alexantler' OKce Assistant III 04483 Sheila Rabon OfOce Assistant III 04623 Erika Hummel Once Assistant III 04590 Chns Jam Crystal Cortassel Director U! Office Assistant 111 16362 04588 rani nanx~~~ II II Carroll Lylch Loral ApprovalUM/ACCess Unit Senior PSychologistl CooMinalor 85752 Emity Godfrey Svcs Clinical Counselor Keisher VOUng Care COOMinalor Wad List 40700 44506 David Holler Darlene Ramsey Svcs Clinical Counselor Habil4etion Specialist 40707 94807 Donna Trews Svcs Clinipl Counselor 40702 Joseph MetBacci Svp Clinipl Counselor 40703 Etltth Howartl Human Svce Clinical Counselor 40704 Christine Beck Human Svp Clinical Ci Craig Hummel, MO Kristin Baker. MD Local Approval Developmental Disabilities UnR Cooreinator Timothy Schmitz Habilitation Specialist 44805 Tina Cagle Habilila5m Specialist 40808 Jane Austin Habilitation Progrem CooN 44800 Susan Brenner HabilRaSOn Specialist 44803 Janet Garvin Habilitation Specialist 44500 Melissa Covert Habilitation Specialist 44501 Tawanne Usher Habilitation Specialist 44802 Beth Monaco Habilitation Specialist 44504 Bill Rankin Loral Unil Coortlinalor 41824 Tracy Martins Human Svcs Clinical Counselor 40708 Cheryl Hart Human Svcs Clinical Counselor 40801 Cheryl Goggins Bemes Human Svp Clinical Counselor 40803 Angella Allimn-Davis Human Svcs Clinical Counselor 90708 Lasha Rhodes Human Svcs Clinical Counseor 40802 Volantla Austin Human Svp Clinipl Counselor 40709 Tare Smith Human Svcs Clinipl Counselor 40800 AngeW Barrett Human Svp Clinipl Counselor 40710 TiOany Jenkins Human Svp Clinipl Counselor 40707 Sherry Vanca ORce Assistant V 09810 Kelly Ingram Office Assistant V 04812 II Call Ce 41 SO~pervimr II Cynthia Ellis Hospital Liaison 44494 Jennifer Cagiano Clinipl Licensetl Counselor 40903 Tree Szeszulski Clinical Licensetl Counselor 40800 Rabin Lane Clinical Licensed Counseor 40907 Maureen O'Callaghan Clinical Licensetl Counselor 40904 Amy Fob Primary Care Integreaon 41517 Jill Stephenson Care Cmrtlinator Trensit 44504 Jutly Coble Care Cmr DD Olmstead 44475 Totltl Rapora Cara Cmreinator Trensh 44497 Kathleen Barker Clinipl Licensed Counselor 40902 Care Management Cross Functional Team: The Care Management Team has oversight for the management of consumer care including access to and utilization of both clinical and support services. These services are measured against identified utilization targets. Additionally the team reviews utilization, demographics and penetration overall, and by identified target populations and specific disability groups. The team oversees the appropriateness of services to meet the treatment, care, health, and safety needs of consumers. The team will develop the Clinical Design Plan and provide an annual report on its implementation. The Plan will identify clinical direction and strategies to move utilization to best practice services. The team will also establish performance targets for access to care. The Care Management Team will also: 1. Research and identify evidenced based practices 2. Work with the Clinical Advisory Committee 3. Establish clinical protocols related to treatment of specific conditions 4. Identify need for education and training of providers on clinical protocols The Care Management Team will also monitor the following Indicators: 1. Timeliness of access to Care 2. Consumer demographics 3. Service encounter data, penetration, and utilization patterns 4. Under and over utilization 5. Service completion rates 6. Identify outliers, and high-end system users; determine whether Care Management was provided as needed " \ 37