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8, ~, Customer agrees to use reasonable efforts to prevent the transmission to the Systems of any software or file which contains any viruses, wonns, hannful component or corrupted data and agrees not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the Systems. 9, Encrvntion, Customer acknowledges and agrees that encryption may not be available for every communication through the Systems, or for all data, Customer agrees that Custodian may deactivate any encryption features at any time, without notice or liability to Customer, for the purpose of maintaining, repairing or troubleshooting the System or the SoftWare, 10, In . of ecords. In connection with Customer's use of the Systems, Custodian may, at Customer's request, pennit Customer to enter data directly into a Custodian tabase for the purpose of modifying certain infonnation maintained by Custodian's systems, including, but not limited to, change of address infonnation, To the extent that Customer is granted such access, Customer agrees to indemnify and hold Custodian hannless from all loss, liability, cost, damage and expense (including attorney's fees and expenses) to which Custodian may be subjected or which may be incuITed in connection with any claim which may arise out of or as a result of changes to Custodian database records initiated by Customer, 11, Al!ents. Customer may, on advance written notice to the Custodian, pennit its agents and contractors ("Agents") to access and use the Systems on Customer's behalf, except that the Custodian reserves the right to prohibit Customer's use of any particular Agent for any reason, Customer shall require its Agent(s) to agree in writing to be bound by the terms of the Agreement, and Customer shall be liable and responsible for any act or omission of such Agent in the same manner, and to the same extent, as though such aot or omission were that of Customer, Each submission of a Written Instruction, request for infonnation or other communication by the Agent through a System sh41l constitute a representation and warranty by the Customer that the Agent continues to be duly authorized by the Customer to so act on its behalf and the Custodian :may rely on the representations and warranties made herein in complying with such Written Instruction, request or cOnllnunication. Any Written Instruction, infonn,tion request or other communication through the System by an Agent shall be deemed that of Customer, and Customer shall be bound thereby whether or not ~uthorized, Customer may, subject to the tenns of this Agreement and upon advance written notice to the Bank, provide a copy of the System user manuals to its Agent if the Agent requires such copies to use the Systems on Customer's behalf. Upon cessation of any such Agent's services, Customer shall promptly terminate such Agent's access to the Systems and retrieve from the Agent any copies of the manuals and destroy them, F-I-\-