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<br />Page 1 of2 <br /> <br />Mike Downs <br /> <br />From: Ann Sternal [ann@cabarruscvb.com] <br />Sent: Tuesday, January 04, 2005 3:21- PM <br />To: Mike Downs <br />\ Subject: FW: Management companies <br /> <br />Mike, <br /> <br />Here's the info on Global Spectrum. I just spoke with Dean Dennis and we're going to have lunch together next <br />Tuesday. Will the County make a decision on a management company on Monday? Should I plan to attend <br />Monday's meeting? <br /> <br />Ann <br /> <br />Ann Sternal <br />Executive Director <br />ann@cabarruscvb.com <br />704-782-4340 <br /> <br />From: Ann Sternal [mailto:ann@cabarruscvb.com] <br />Sent: Thursday, November 18, 20044:18 PM <br />To: 'rmfreeman@co.cabarrus.nc.us'; 'John Day' <br />Subject: Management companies <br /> <br />Robert and John, <br /> <br />Libba Barrineau and I have been phoning CVBs and talking to their' sales staffs and executive directors about <br />their relationships with SMG, Compass, and Global Spectrum. Libba has sent you the results of her conversations <br />concerning SMG and here are mine concerning Global Spectrum. <br /> <br />1. Des Moines, IA CVB - Greg Edwards, Executive Director . <br />Global Spectrum manages Veterans Auditorium, Wells Fargo Arena, Hy"Vee Exhibition Hall, and Polk <br />County Convention Complex. <br /> <br />Greg spoke very highly of GS. He said they are excellent and had nothing but very positive remarks about <br />them. He said they are"on the same page" as the CVB and GS is very conscious of their hotels' needs. <br />He said they interviewed several companies before choosing GS and are. really glad they selected GS. <br />He feels GS is more aggressive than SMG. Their booking policy for the CVB is 18 months out. <br /> <br />2. Overland Park, Kansas CVB - Charlie Spiegel, Director of Sales <br />GS manages Overland Park Convention Center and Kemper Arena. <br /> <br />GS took Kemper Arena and turned it around. Their GM, Brett Mitchell, came from the Salt Palace in Salt <br />Lake City and is an excellent manager. Charlie said the CVB was involved in the selection process when <br />Brett was hired. Charlie said the staffs from GS and the CVB meet regularly, sometimes on a daily basis. <br />They have an excellent working relationship and attend trade shows together; e.g., ASAE. Their booking <br />policy for the CVB is 18 months out. <br /> <br />3. Kansas City CVB - Rick Hughes, President and CEO ? <br />GS manages Hale Arena and American Royal Exposition Center. <br /> <br />Rick said they went through a very complex process when they hired a management company one year <br />ago and he "couldn't be more pleased" with their choice of GS. He said GS has done a remarkable job in <br />13 months and their customer service, cleanliness of buildings, etc. is outstanding. The CVB has a good <br />working relationship with the GS staff. <br /> <br />1/4/2005 <br /> <br />s <br />