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Article III STATEMENT OF QUALIFICATIONS Section 3.1 Firm Back!!round 1. Discuss your firm's management experience with multi-use events facilities, particularly similar facilities when citing examples 2. Discuss your firm's management experience with concession management in multi-use events facilities, particularly similar facilities when citing examples. 3. Discuss your firm's management experience with multi-use events facilities owned by local government. Include information relative to the line of authority from the government entity to the on-site management as well as if these facilities operate at a surplus or a loss and why. 4. Discuss circumstances within the last five years where your firm was excused or terminated from a contract for facility management and/or concessions management. 5. Provide the most recent balance sheet and financial information regarding the financial stability of the firm. Please indicate whether the financial information is to be kept confidential. 1=-4 Section 3.2 General Mana!!ement 1. Describe notable improvements or innovations your firm has recently instituted at other facilities. Specifically in the area(s) of operating surplus/loss, utilization, maintenance, utility cost controls, promoter cultivation and relations, community relations and perception. 2. Describe your firm's approach to administrative and financial systems and procedures. Specifically monetary controls and system, personnel recruitment and retention, organizational structure and the division of responsibility. 3. Describe your firm's approach to facility maintenance. Include daily, periodic and scheduled maintenance. 4. Describe your firm's commitment to retaining current employees. 5. Describe the form of staff organization, background and experience, training, advancement and compensation of personnel assigned to other facilities your firm manages. 6. Describe any services that your firm provides and believes are useful and outstanding in the context of the overall management abilities of the firm. 7. Discuss your firm's experience and approach in working with local support groups such as: the convention and visitors bureau; athletic organization; local school events groups; local industry groups; and service clubs. 8. Describe your firm's approach to and examples of successfully attracting top name performers and performing groups. 9. Describe your firm's marketing plan for maintaining and enhancing the event activity level at the facilities. Include booking policies and specific initiatives your firm would undertake including the budgetary impact of such initiatives.