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There will be no change in our commitment to provide our customers with the best in <br />pro~amming choices and customer service at a competitive rate. <br /> <br />· The local management and staffwilI remain the same. <br /> <br />· Local management will continue to report to the same executives of Time Warner <br /> Cable. <br /> <br /> We believe this unique new enterprise, the premier global company delivering <br />branded entertainment and information across rapidly converging media platforms can <br />only benefit our customers. AOL Time Warner's creative and journalistic talent, <br />technology assets and expertise, and management experience will enable us to enhance <br />consumer's access to the broadest selection of high quality entertainment and <br />information. <br /> <br /> Please do not hesitate to contact me should you have any questions or ifI can be <br />of any assistance. We certainly value the fine relationship we have with your <br />community. <br /> <br />Very truly yours, <br /> <br />Susan Breckenridge, VP Public Affairs <br />TIME WARNER CABLE <br />Charlotte Division <br /> <br />Enclosure <br /> <br /> <br />