AG 1999 01 19 - Laserfiche WebLink

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SECTION 7. DUTIES OF AL~dRM BUSINESS. (A) After 1998 (or the effective date of this ordinance) Alarm users shall neither request nor allow Alarm Businesses to program Alarm Systems so that they are capable of sending One Plus Duress Alarms. Alarm Businesses may continue to report One Plus Duress Alarms received from Alarm Systems programmed with this feature prior to the effective date of this ordinance. After the effective date of this ordinance, when performing a Takeover or Conversion an Alarm user shall request the removal of the One Plus Duress Alarm capability from the Alarm System being taken over or converted. (B) After the effective date of this ordinance alarm users shall not allow Alarm Businesses to install a device for activating a hold-up alarm which is a single action non recessed button. (C) Alarm systems that provide for direct dialing over telephone lines to a dispatch center and the delivery of a pre-recorded message are prohibited in Cabarrns County. Such installation by an alarm business and use by an alarm system owner shall constitute a criminal offense as outlined in Section 16 of this ordinance. SECTION 8. ALJ%RM SYSTEM OPERATING INSTRUCTIONS. ~_n Alarm User shall maintain at each Alarm Site, a set of written operating instructions for each Alarm System. - · SECTION 9. AL;rRM DISPATCH REQUEST RECORDS. (A) The officer or official responding to an Alarm Dispatch Request shall record such information as is necessary to permit the Alarm Administrator to maintain those records, which shall include, but are not limited, to the following information: (1) identification of the permit number for the Alarm Site; (2) identification of the Alarm Site; (3) arrival time at the Alarm Site and dispatch received time; (4) date, and time; (5) weather conditions; (6) area and/or sub-area of premise involved; (7) name of Alarm User's representative on premises, if any; (8) identification of the responsible Alarm Business, and/or; (9) unable to locate the address. (B) The responding officer or official shall indicate on the dispatch record whether the dispatch was arose from a criminal offense, an attempted criminal offense, an actual fire or medical emergency, or a False Alarm Dispatch. (C) In the case of an assumed False Alarm Dispatch, the responding officer(s) shall leave a notice at .the Alarm Site that the department has responded to a False Alarm Dispatch. The notice shall include the following information: (1) the date and time of response to the False Alarm Dispatch; (2) the identification number of the responding officer, and; (3) a statement urging the Alarm User to ensure that the Alarm System is properly operated, inspected, and serviced in order-to avoid fines. (D) For a period of at least one year (or longer if required by their license) followin9 a request for dispatch to an Alarm Site, the Alarm Businesses which performs monitorin~ services shall maintain record relatin~ to the dispatch. Records shall include the name, address of the Alarm User, the System zone(s) or point(s) activated, the time of request for dispatch and evidence that prior to the request for dispatch, an attempt to verify was made to the Alarm Site. The Alarm Administrator may request copies of such records for individually named Alarm Users. SECTION 10. SYSTEM PERFORMANCE REVIEWS. If the Alarm Administrator has reason to believe that an Alarm System is not being used or maintained in a manner that ensures proper operation and suppresses false ~larms, he/she may require a conference with an Alarm User and may request the user to have the Alarm Business responsible for the repair of the Alarm System present to review the circumstances of each false alarm. SECTION 11. FALSE ALARM A/)MINISTRATIVE PROCESSING FEES. (A) An Alarm User or the master permit holder for an apartment complex shall be subject to administrative processing fees, warnings and suspension or revocation o~ permit depending on the number of False Alarm Dispatches emitted from an Alarm System within a 12-month period based upon the following schedule: