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02/22/99 11:47 FAX 170442¢9895 EEANN CHARLOTrE ~006/021 <br /> <br />Cabarrus County <br /> <br />Year 2000 Readiness Audit Proposal <br /> <br />Keane's PMO approach takes into consideration all critical aspects of a Year 2000 effort: <br /> · Financial and Performance Management <br /> s Quality Assurance <br /> s Resource and ln~rastructu~ Management <br /> · Process Man.agemc~t and Improvements <br /> · Enterprise Planning. Risk Management <br /> <br /> · Com~vlunications and Awareness <br /> Dcllvery/Remediation Management <br /> Compliance Management <br /> <br /> · Change Mmmg~m~at and "Clean' Managament <br /> <br /> · Contingoncy Planning <br /> <br /> · Legal ,,nd Liability issues. <br /> <br />Keane also released the first Year 2000-specific testing guidelines in ~ae industry. Keane's '~sk-based" <br />testing medaods lead our clients through a '~sk<ewatd" ~ocess by which maximum business gain <br />testing is ev-,tltmted against the cost of that testing. This approach allows our clients to ad&ess th~ <br />question, "how mu~h testing is enough'?" <br />In 1997, Keane introduced im "ROCET" ~pproagh to Yeax 2000 ~omplianoe. This approaoh assumes <br />critically short project deadlines and a "Pla~, Do" approach to appliest[ou remefliation, significantly <br />reducing the amount of time to eompliane~. <br /> <br />:).3 Practical Audit Approach'- Focus on t~e <br /> <br />Keane's practical aFWoaeh to Year 2000 Compliance audits is based upon best l:,mefiees ginned fxom: <br />Keane's 900 Year 2000 Compliance projects completed or tmdvn~tay, hmadreds of audits and reviews <br />conducted on these projects and continuously evaluated industry ~upl)lied practices. The goal of all <br />Keane audits and projects are results lhat beaefit th, busiaess. <br /> <br />Kean¢ recognizes that softwar~ applic~tinn remediation may represent the largest amount of effox~ in a <br />Year 2000 oompliancc project, and traditionally ~is takes place within the IS organization of <br />business. However, fi-om experience, Keane proposes that the Year 2000 Audit for Cuban-us County <br />should take an enterprise-wide view to ensure that: critical success £~¢tors are add~sse, d, business <br />sust~inability is maximigcd and b~ls~css risks arc minimized. <br /> <br />Keane believes that this audit must be delivered from a "Program Management" p~rspective, based upon <br />PMO guidelines, to focus on not only traditional application software issues, but also concex-ng that may <br />represent even largc~ Year 2000 compliance risks to Cabarrus County. These conc~ns include: <br /> <br /> Non-IT assets (e.g., I-IVAC, security systems, transportation systems) <br /> <br />· Supply Chains (re-sale products and set~oes, and non rc-sslc products mad services, import-export, <br /> alternate sourcing) <br /> <br /> IT Iu£1~structure (e.g., data communications and networks, client services, computer facilities, <br /> hardware, voice communication, etc.) <br /> <br />Proprietary and Confidential <br /> 02/22/99 <br /> <br /> <br />