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,TIME WARNER <br /> <br />May 19, 1999 <br /> <br />Mr. Frank Clifton, Jr. <br />Cabarrus County <br />P.O. Box 707 <br />Concord, NC 28026-0707 <br /> <br />Dear Mr. Clifton: <br /> <br />We want to apprise you of a minor channel hneup change that is planned for the <br />near future. On June 30, 1999, the Charlotte/Mecklenburg and Weddington cable <br />system will change channel assignments for the Central Piedmont Community <br />College Educational Access Channel, now on channel 12, and WFVT (WB55), <br />which is now on channel 17. These two channel locations will be swapped in <br />order to provide the broadcaster, WI'VT, with a common channel number (12) <br />throughout our metro market. This change also places the CPCC access channel <br />alongside the government and public access channels on our lineup. <br /> <br />We do not anticipate customer concerns related to this change, but experience <br />shows us that whenever viewing habits are changed, there may be questions from <br />a few of our customers. Our customer service department will ensure these <br />changes are well explained. <br /> <br />The attached notification will be included in billing statements to our customers, <br />and we also have planned similar announcements with the media. <br /> <br />Again, we expect any reaction to these changes to be minimal, and we have taken <br />steps to ensure ample communication to our customers. If you encounter <br />questions or concerns, please do not hesitate to call. <br /> <br />Sincerely, <br /> <br />:~.~ ---._ <br />Ronald G. Sumrow <br />Vice President and General Manager <br /> <br />Attachment <br /> <br /> <br />