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possible." There has been no comparable language in the statute, but courts around the country have generally held that a <br />records custodian is under a duty to respond to records requests within a reasonable time. It does not appear that the new <br />statutory' phrase goes much beyond the standard that these court decisions suggest was already in place. <br /> <br />No Need to Create Records <br /> <br />Save for the new requirement that local govermnents and state agencies create indexes for computer databases, Chapter <br />388 expressly affirms the well-understood point that the public records law allows access to existing records but does not <br />require creation of new records. Thus if it is possible to compile certain kinds of information from a set of public records, <br />but the government maintaining the records does not itself make such a compilation, it is the requesters responsibility to <br />do so and not the goverm~ent's. The revised statute also makes clear that if a government maintains a record in <br />nonelectronic form, the government cannot be forced to create an electronic version of the record. That is the <br />responsibility of the person requesting a copy of the record. <br /> <br />Provisions That Clarify Uncertainties in the Law <br /> <br />Charges for Making Copies <br /> <br />The public records statute has been silent about charges for noncertified copies of records and as a result public agencies <br />have been uncertain about how much they might charge for making copies o£ a public record. Apparently charging <br />practices vary within the state government and among local governments. On general it has been understood that, except in <br />exceptional circmnstances, there can be no charge for simply examining a public record:) Chapter 388 enacts a new G.S. <br />132-6.2 that addresses this question, although some uncertainty may continue and some variation will definitely continue. <br /> <br />The new G.S. 132-6.2 provides that a public agency may not impose a charge for a copy of a public record that exceeds <br />the actual cost to the agency of making the copy. "Actual cost" is defined as "limited to direct, chargeable costs related to <br />the reproduction of a public record as determined by generally accepted accounting principles and does not include costs <br />that would have been incurred by the public agency if a request to reproduce a public record had not been made." Three <br />elements of the quoted provision are noteworthy. <br /> <br />First, a local government may determine actual cost pursuant to generally accepted accounting principles. This indicates <br />that a government may establish a cost accounting system associated with providing copies of records, and use that system <br />as a basis for charges for such copies. Many local governments, of course, do not have such cost accounting systems in <br />place, and the demand for copies is unlikely to justify establishing such a system. As long as a government's charges for <br />copies are nominal--perhaps up to twenty-five cents per page for photocopies of paper records or the cost of materials for <br />copies of computerized records--the lack of any accounting support for charges should not be a problem. Should a local <br />govermnent attempt to impose a charge that significantly exceeds these nominal levels, however, the statutory language <br />suggests it must be able to support those higher charges by a developed cost accounting system. <br /> <br />Governments are most likely to develop such systems for computerized records. Numerous local govermnents, for <br />example, account for their centralized computer operations through internal service funds. By using such a fund, the local <br />government can bill the full cost of the computer <br /> <br />operations to the departraents or agencies that use those sen, ices. If the only reference in the statute were to generally <br />accepted accounting principles, a local government that accounted for its central computer operations through an internal <br />service fund would be able to charge citizens for copies of computerized records on the same basis it charged internal <br />users of the system. But the other two elements of the definition of actual costs may make that impossible. <br /> <br />The second noteworthy element of the definition is the limitation of charges to "direct" costs. This appeam intended to <br />prohibit seeking return of indirect costs as part of the system of charges for copies of public records. That is, the cost <br />accounting system for a centralized computer operation may include only the costs directly attributable to the operation <br />and not such indirect costs as a pro rata share of the costs of the manager's office, the finance department, the personnel <br />department, and so on. <br /> <br />The final noteworthy element of the definition prohibits including in the charge for a copy costs that the local govemment <br />would have incurred whether the copy request was made or not. However, this provision may exclude from the charge <br />calculation two important cost elements: personnel costs and depreciation of equipment. In general, the employees <br />operating a computer system will be paid whether or not a request is made for a copy of a computerized record. Only if <br />overtime is necessary to make the copy does it seem possible to charge for employee time. With depreciation, the method <br />of depreciation used in the accounting system will determine the propriety of including that cost in the charge. If a local <br />govemment depreciates equipment by the straight-line method, which calculates depreciation based on time not use, using <br /> <br /> <br />