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PROGRAM IMPLEMENTATION Citizen participation in program implementation will occur primarily through consultation with the Advisory Committee. They will be asked to review and comment on specific guidelines for approved projects. They will also meet to review any program amendments, budget revisions and housing rehabilitation program (~AP) modifications. All such changes will be discussed with them and %heir comments considered prior to the County taking action. These meetings Will be held on an as- needed basis. If program amendments require ECD approval, a public hearing shall be held specifically on the amendment. Citizens may also be involved in implementation of projects specifically requiring citizen participation, such as self-help projects. Their roles will be defined as the project develops. Technical assistance will be available as needed. PROGRAM ASSESSMENT Program assessment activities by citizens will occur in a variety of ways. A performance hearing will be held thirty (30) to sixty (60) days prior to the start of planning for the next program year. The Advisory Committee will be asked to provide citizen commentary for the Grantee Performance Report and to review that report prior to its submission. As part of the orlent~tion to the program offered at the public hearing, citizens will be invited to submit comments on all aspects of program performance through the program year. Complaints should be submitted in writing to Gerald Newton, Planning and Zoning Director, P.O. Box 707, Concord, N.C. 28025. The County will respond withln ten (10) calendar days. If the response is unsatisfactory and the citizen is still dissatisfied, he/she should write to the Department of Economic and Community Development, Division of Community Assistance, Suite 250, 1307 Glenwood Avenue, Raleigh, N.C. 27605 requesting an investigation of the problem. Program staff will also be available during normal business hours to respond to citizen inquiries. The Citizen Participation Plan will be subject to annual review and proposed revisions by the AdvisOry Committee to occur in the period between the performance hearing and the first public hearing on the subsequent year's application.