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April 21, 2008 (Regular Meeting) Page 793 1. Section 29.301 - Payment for actual reasonable moving and related expenses residential moves. Actual reasonable moving expense may be paid if the move is done by a commercial mover. Tenants must get estimates from at least two moving companies. Expenses must be reasonable and supported by receipts. Payment is also limited to a 50-mile moving distance. Payment can be made to the tenant or directly to the commercial mover. 2. Section 29.302 - Fixed payment for moving expense - residential moves. The relocatee will receive payment on the basis of the moving expense schedule (Fixed Rate Method) which is prepared by the U.S. Department of Transportation and shown below for the State of North Carolina. Occupant Owns Furniture Occupant Does Not Number of Rooms Own Furniture 1 2 3 9 5 6 7 8 Each First Each Add. Room Add. Room Room 500 700 900 1100 1300 1500 1650 1800 750 350 50 Under the Fixed Rate Method, it should be noted that certain rooms are excluded from the calculations. These include unfurnished or unused rooms, halls, bathrooms, attics, porches, garages, dressing rooms, closets and utility rooms. However, should the relocatee have sufficient storage room in the above stated rooms, the County may count one additional room for the sum of these, but this is not to exceed one additional room for the calculation of the number of eligible rooms in the dwelling. If a person has minimal possessions and occupies a dormitory style room, or if a person's residential move is performed by an agency at no cost to the person, a payment to that person is limited to $100.00. Replacement Housing Payment A displaced individual or family covered under this Plan shall be eligible to receive replacement housing payments in accordance with the following sections of the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, as amended (URA). Specifically referenced are the following sections of the URA: 1. Section 29.401 - 180 Day Homeowners 2. Section 29.403 - Additional Rules 3. Section 29.904 - Replacement Housing of Last Resort Complaint Procedure The County conforms to standard, ethical practices in the relocation of individuals and families and desires to see that all interests are protected. If there are any questions or complaints, the County solicits the cooperation of all owners and requests an opportunity to discuss them in an effort to satisfy all parties concerned. The County has adopted the following Complaint Procedure: Citizens may make comments at any point in the program including planning, implementation, and closeout. The County will respond in writing to written citizen comments. Citizen comments should be mailed to Mrs. Kelly Sifford, Cabarrus County Community Development Manager, Post Office Box 707, Concord, North Carolina 28026. The County will respond to all written citizen comments within ten (10) calendar days of receipt of the comments. Should any individual, family, or entity have a complaint concerning the Cabarrus County Community Development Program, the complaint should first be discussed with the project Manager. ALL EFFORTS SHOULD BE EXHAUSTED TO RESOLVE THE COMPLAINT AT THIS LEVEL. If the complaint cannot be resolved in this manner, a meeting with Mr. John Day, Cabarrus County Manager or his designee, to discuss the complaint should be requested. The request should be in writing and should briefly outline the complaint. A meeting date and time will be established within five (5) calendar days of receipt of the request. Upon meeting and discussing the complaint, a reply will be made, in writing, within five (5) calendar days. If the citizen is dissatisfied with the local response, they may write to the North Carolina Department of Commerce, Division of Community Assistance (DCA), 4313 Mail Service Center, Raleigh, North Carolina 27699-9313. DCA