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o <br /> <br />456 <br /> <br />mineral or metallic substances, and any and all other waste <br />materials not included in the definition of Bulky Waste, <br />Construction Debris, Dead Animals, Garbage, or Hazardous Waste. <br /> <br />Grant of Franchise <br />2.1 The County hereby gives, grants and awards to BFI the exclusive <br /> right and franchise to pickup, collect, transport and dispose of <br /> Refuse from all Residential Units within the County, subject to the <br /> terms and conditions contained herein: <br />2.2 Commencing on the Effective Date, BFI shall collect and dispose of <br /> in a workmanlike manner once per week Residential Refuse placed in <br /> 90-gallon carts ("Containers") placed at curbside (not more than <br /> five to seven feet from the paved portion of the highway or street) <br /> at each Residential Unit which subscribes to the service. One <br /> Container shall be provided by BFI to each subscriber, and shall <br /> comply with the standards of the Cabarrus County Department of <br /> Health for solid waste containers. BFI shall not be required to <br /> collect more than one (1) Container per Residential Unit per week, <br /> but may agree to do so at a price and method of collection to be <br /> mutually agreed upon between BFI and the Producer. <br />2.3 Containers shall be placed at curbside by 8:00 a.m. on the <br /> designated collection day. BFI may decline to collect any Refuse <br /> not contained in Containers. <br />2.4 BFI may collect Dead Animals, Bulky Waste or other solid wastes not <br /> constituting Refuse only at such rates and terms as are agreed to <br /> with individual Residential Producers. <br /> <br />Hours of Operation; Holidays; Operations. <br />3.1 Hours Collection services provided herein shall not start before <br /> 7:00 a.m. and shall be completed by 7:00 P.M. on a given collection <br /> day. <br />3.2 Holidays BFI shall not provide collection services on the <br /> following holidays: <br /> <br />New Year's Day <br />Memorial Day <br />Independence Day <br /> <br />Labor Day <br />Thanksgiving Day <br />Christmas Day <br /> <br />3.3 <br /> <br />3.4 <br /> <br />3.5 <br /> <br />3,6. <br /> <br />3.8 <br /> <br />BFI will nevertheless collect Refuse once per week, and will notify <br />customers in advance of changes to the collection schedule when <br />holidays are observed. <br />Complaints Ail complaints shall be made directly to BFI and shall <br />be given prompt and courteous attention. In the case of alleged <br />missed scheduled collections, BFI shall investigate and, if such <br />allegations are verified, shall arrange for the collection of the <br />Refuse not collected within 48 hours after the complaint is <br />received. <br />Collection Equipment BFI shall provide an adequate number of <br />vehicles for regular collection services. Ail vehicles, containers <br />and other equipment shall be kept in good repair, appearance, and in <br />a sanitary condition at all times. Each vehicle shall have clearly <br />visible on each side the identity and telephone number of BFI. <br />Office - BFI shall maintain an office or such other facilities <br />through which he can be contacted. It shall be equipped with <br />sufficient telephones and shall have a responsible person in charge <br />from 8:00 A.M. to 4:30 P.M. on regular collection days. <br />Hauling o Ail Refuse hauled by BFI shall be so contained, tied or <br />enclosed that leaking, spilling or blowing are prevented. <br />Disposal - Ail Refuse collected for disposal by BFI shall be hauled <br />to the County landfill on Irish Potato Road (the "Disposal Site") or <br />such other landfill as the County shall designate, provided that the <br />County shall notify BFI in advance of any alternative Disposal Site. <br />The charge for disposal shall be included in the rates set forth <br />herein for each Residential Unit serviced by BFI hereunder. <br />Notices; Point of Contact Ail dealings, contacts, etc., between <br />BFI and the County shall be directed by BFI to: <br /> Cabarrus County <br /> County Manager <br /> P. O. Box 707 <br /> Concord, North Carolina 28026-0707 <br /> <br /> <br />