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To ensure compliance with FTA Drug and Alcohol Testing Program requirements public transportation <br />providers and their sub recipients must: <br />Establish an anti-drug use and alcohol misuse program as outlined in 49 CFR Section <br />655.11-12. <br />Establish an education and training program for all covered employees as outlined in 49 <br />CFR Section 655.14. <br />Establish and provide written notice to every covered employee, of the employer's anti-drug <br />and alcohol misuse program policy, in accordance with 49 CFR Section 655.15-17. <br />Establish a program that provides testing for prohibited drugs as outlined in 49 CFR Section <br />655.21. <br />Establish a program that provides testing for alcohol as outlined in 49 CFR Section 655.31- <br />35, and in conjunction with 49 CFR Part 40 and in conjunction with 49 CFR Part 40. <br />Explain the confidentiality and Release of Information as outlined in Subpart P of 49 CFR <br />Part 40. <br />Maintain in a secure location, with controlled access, all records of its anti-drug and alcohol <br />misuse program as detailed in 49 CFR Section 655.71, and in accordance with records <br />disclosure instructions provided in 49 CFR Section 655.73. <br />To ensure NCDOT sub recipient compliance with FTA mandated Drug and Alcohol Testing Program <br />and the Drug -Free Workplace requirements, the NCDOT: <br />Periodically reviews each transit agency's Drug and Alcohol Program Policy for compliance. <br />Conduct on-site visits to review all aspects of each transit agency's Drug and Alcohol Program that <br />cannot be accomplished via desktop audit, such as compliance program management <br />requirements, records maintenance and storage review, ensuring that all applicable Drug and <br />Alcohol Program regulations are readily available, reviewing documentation of employee <br />training, collector compliance with regulations, and reviewing any other program compliance <br />requirements. <br />Dispatchers <br />Dispatchers must be knowledgeable in all aspects of service operations. Dispatchers must be <br />adequately trained in customer service and have a basic knowledge of the service area to serve the <br />volume of incoming requests for service in a timely manner. <br />10 <br />Atl chmenl number 1U <br />F-4 Page 188 <br />