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Emergency Drop Points Emergency drop points are pre -designated safe locations that are used by drivers to drop off passengers whenever instructed to do so by the dispatcher or the designated backup. In the event of an emergency, the dispatcher ensures that the driver has been contacted and given instructions as to where to drop off passengers, and the estimated time to drop off. Decisions on selection of drop points are based on the following: • All points must be manned • Geographic distribution • Physical safety of drop points • Prioritization of passenger needs based on critical factors (i.e, medical needs of persons in the area, environmental conditions, etc.) • Availability of on-site personnel to address passenger needs Pre-existing agreements are in place for all drop points and the list of drop points is maintained by Cabarrus County Transportation Service and reviewed on a quarterly basis. 3.2E — COMPUTER SECURITY Computer backups of key financial, personnel, dispatching, and other information are performed regularly. These backups are stored in a fireproof and secured location. Computer backups and duplicate hard copies of important documents are kept off-site in a secured location with a rotation schedule that is updated daily so that at no time are all copies on property at the same time. 3.2g. — VEHICLE INSPECTION Driver's Vehicle Checklist Cabarrus County Transportation Service drivers complete a vehicle pre -trip inspection checklist when putting a vehicle into service. This pre -trips inspection includes: • Inspection of the vehicle's required safety equipment • Inspection of the interior of the vehicle to detect unauthorized objects or tampering • Inspection of the interior lights to make sure they are operational and have not been tampered with • Inspection under the vehicle to detect items taped or attached to the frame Attachment number 5 \n F-5 Page 335