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Agreement #ZO02306005 <br />11.11. Third Parties. If Lessee engages a third -party provider ("Third Party Provider") to deliver products or services, including without limitation software, <br />integrated into or receiving data from or accessing the ASP Services ("Third Party Products or Services"), Lessee represents, warrants and agrees that: (i) <br />Lessee is solely responsible for any amounts owed to Third Parties Provider, (ii) Lessor shall have no liability, and makes no representation, with respect to <br />such Third Party Products or Services; and (iii) the Third Party Provider shall not be an agent of Lessor. To the extent the ASP Services or Software contains <br />software owned by a third party for which Lessor has a license agreement with a third party, the ASP Services and Software and all rights granted hereunder <br />are expressly limited by and subject to any license agreements Lessor may have for such software. <br />11.12. Force Majeure. Neither party shall be liable for failure of performance hereunder arising out of causes beyond such party's reasonable control and <br />without such party's fault or negligence, including, but not limited to, failure of its suppliers to timely deliver acceptable parts or services, any act or omission <br />of Lessee that interferes with or impedes Lessor's performance hereunder, acts of God, acts of civil or military authority, fires, riots, wars, embargoes, Internet <br />disruptions, hacker attacks, or communications failures (a "Force Majeure Event"). <br />11.13. Amendment; No Third -Party Beneficiaries; Survival. This ASP Agreement may not be amended or changed, or any provision hereof waived except <br />in writing signed by both parties. Any different or additional terms in any purchase order, confirmation or similar form issued or otherwise provided by Lessee <br />but not signed by an authorized representative of Lessor shall have no force or effect. There are no third -party beneficiaries of this ASP Agreement. Those <br />provisions of this ASP Agreement that may be reasonably interpreted as surviving termination of this ASP Agreement or the survival of which is necessary for <br />the interpretation or enforcement of this ASP Agreement shall continue in full force and effect in accordance with their terms notwithstanding the termination <br />hereof including, but not limited to, Section 6 (Confidentiality), Section 7 (Indemnification), Section 8 (Limitation on Liability), Section 9 (Ownership), Section <br />10.3 (Effects of Termination) and Section 11 (General Provisions). This ASP Agreement may be executed in counterparts, each of which will be considered an <br />original, but all of which together will constitute the same instrument. <br />12. HIPAA. This Section 12 applies if and to the extent that Lessor creates, receives, maintains or transmits, directly or indirectly, any protected health <br />information of Lessee ("PHI") in the course of providing Software or Services to Lessee. Capitalized terms used but not defined in this Section 12 have the <br />meanings assigned to them elsewhere in the ASP Agreement or, if not defined therein, as defined in the Health Insurance Portability and Accountability Act of <br />1996 (P.L. 104 191), 42 U.S.C. Section 1320d, et seq., and regulations promulgated thereunder, as amended from time to time (such statute and regulations <br />collectively referred to as "HIPAA"). "Covered Entity" as used herein means Lessee. "Business Associate" as used herein means Lessor. The purpose of this <br />Section 12 is to comply with 45 C.F.R. § 164.502(e) and § 164.504(e), governing PHI and business associates under HIPAA <br />12.1. Applicability. This Section 12 applies if and to the extent that Business Associate creates, receives, maintains or transmits, directly or indirectly, any PHI <br />in the course of providing Software or Services to Covered Entity. <br />12.2. Compliance and Agents. Business Associate agrees that, to the extent it has access to PHI, Business Associate will fully comply with the requirements <br />of this Section 12 with respect to such PHI. Business Associate will ensure that every agent, including a subcontractor, of Business Associate to whom it <br />provides PHI received from, or created or received by Business Associate on behalf of, Covered Entity will comply with the same restrictions and conditions <br />as set forth herein. <br />12.3. Use and Disclosure; Rights. Business Associate agrees that it shall not use or disclose PHI except as permitted under this ASP Agreement, and in <br />compliance with each applicable requirement of 45 CFR Section 164.504(e). Business Associate may use or disclose the PHI received or created by it, (a) to <br />perform its obligations under this ASP Agreement, (b) to perform functions, activities, or services for, or on behalf of, Covered Entity as specified in the Master <br />Agreement, or (c) to provide data aggregation functions to Covered Entity as permitted by HIPAA. Further, Business Associate may use the PHI received by <br />it in its capacity as Business Associate, if necessary, to properly manage and administer its business or to carry out its legal responsibilities. Business Associate <br />may disclose the PHI received by it in its capacity as Business Associate to properly manage and administer its business or to carry out its legal responsibilities <br />if. (a) the disclosure is required by law, or (b) the Business Associate obtains reasonable assurances from the person to whom the information is disclosed that <br />it will be held confidentially and used or further disclosed only as required by law or for the purpose for which it is disclosed to the person and the person <br />notifies Business Associate of any instances of which it is aware that the confidentiality of the information has been breached. Covered Entity shall not request <br />Business Associate to use or disclose PHI in any manner that would not be permissible under HIPAA if done by Covered Entity. <br />12.4. Safeguards. Business Associate agrees to develop, document, use, and keep current appropriate procedural, physical, and electronic safeguards, as <br />required in 45 C.F.R. §§164.308 - 164.312, sufficient to prevent any use or disclosure of electronic PHI other than as permitted or required by this ASP <br />Agreement. <br />12.5. Minimum Necessary. Business Associate will limit any use, disclosure, or request for use or disclosure to the minimum amount necessary to accomplish <br />the intended purpose of the use, disclosure, or request. <br />12.6. Report of Improper Use or Disclosure. Business Associate shall report to Covered Entity any information of which it becomes aware concerning any <br />use or disclosure of PHI that is not permitted by this ASP Agreement and any security incident of which it becomes aware. Business Associate will, following <br />the discovery of a breach of "unsecured protected health information," as defined in 45 C.F.R. § 164.402, notify Covered Entity of such breach within 15 <br />days. The notice shall include the identification of each individual whose unsecured protected health information has been or is reasonably believed by Business <br />Associate to have been, accessed, acquired, or disclosed during such breach. Business Associate agrees to mitigate, to the extent practicable, any harmful effect <br />that is known to Business Associate of a use or disclosure of PHI by Business Associate in violation of this ASP Agreement. <br />12.7. Individual Access. In accordance with an individual's right to access to his or her own PHI in a designated record set under 45 CFR § 164.524 and the <br />individual's right to copy or amend such records under 45 CFR § 164.524 and § 164.526, Business Associate shall make available all PHI in a designated record <br />set to Covered Entity to enable the Covered Entity to provide access to the individual to whom that information pertains or such individual's representative. <br />12.8. Amendment of and Access to PHI. Business Associate shall make available for amendment PHI in a designated record set and shall incorporate any <br />amendments to PHI in a designated record set in accordance with 45 CFR §164.526 and in accordance with any process mutually agreed to by the parties. <br />12.9. Accounting. Business Associate agrees to document such disclosures of PHI and information related to such disclosures as would be required for Covered <br />Entity to respond to an individual's request for an accounting of disclosures of their PHI in accordance with 45 CFR § 164.528. Business Associate agrees to <br />make available to Covered Entity the information needed to enable Covered Entity to provide the individual with an accounting of disclosures as set forth in <br />45 CFR § 164.528. <br />12.10. DHHS Access to Books, Records, and Other Information. Business Associate shall make available to the U.S. Department of Health and Human <br />Services ("DHHS"), its internal practices, books, and records relating to the use and disclosure of PHI received from or created or received by Business <br />Associate on behalf of, Covered Entity for purposes of determining the Covered Entity's compliance with HIPAA. <br />12.11. Individual Authorizations; Restrictions. Covered Entity will notify Business Associate of any limitation in its notice of privacy practices, any <br />restriction to the use or disclosure of PHI that Covered Entity has agreed to with an individual and of any changes in or revocation of an authorization or other <br />permission by an individual, to the extent that such limitation, restriction, change, or revocation may affect Business Associate's use or disclosure of PHI. <br />12.12. HITECH Act Compliance. Covered Entity and Business Associate agree to comply with the amendments to HIPAA included in the Health Information <br />Technology for Economic and Clinical Health Act (the "HITECH Act"), including all privacy and security regulations issued under the HITECH Act that <br />apply to Business Associate. <br />V3.2 (02-23-2024)-FMV Page 13 of 17 <br />Page179 <br />