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Assignment of Calls: <br /> 1. The franchised non-emergency provider,American TransMed,is responsible for the provision of <br /> scheduled non-emergency stretcher transports. <br /> 2. MedCenter Air is responsible for inter-hospital ALS transfers. Cabarrus County EMS may <br /> provide critical care ALS inter-hospital transport services from freestanding emergency <br /> departments if requested. <br /> 3. Cabarrus County EMS is responsible for all emergency,E911 calls for service,specialty <br /> response,community paramedic care, and coordination of major medical events. <br /> 4. Wheel chair transports may be handled by any provider of this service without restriction as no <br /> franchise requirement for this service is in place. <br /> Scheduling of Calls <br /> 1. Requests for scheduled non-emergency stretcher transportation should be made to American <br /> TransMed at 888/826-0911. <br /> 2. Request for critical care ALS inter-hospital transports should be made through the physician call <br /> line,contact with MedCenter Air at 800/421-9195,or to the Cabarrus County Communications <br /> Center at 704/920-3000 (alternatively 911)if MedCenter Air is not available. <br /> 3. Cabarrus EMS crews encountering a patient or facility with a request for a non-emergency <br /> transport should contact the EMS Supervisor at 704/920-2602 for guidance. It will be the <br /> responsibility of the EMS Supervisor to determine the appropriate transport agency and to request <br /> the additional resources.Cabarrus EMS crews will continue to provide response and transport to <br /> patients prioritized "Alpha, Bravo, Charlie, Delta, and Echo' through the priority dispatch <br /> system. <br /> Attachment number 2\n <br /> E-1 Page 62 <br />