AG 2017 06 19 - Laserfiche WebLink

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Cardinal Cabarrus County Dashboard • • July through December 2016 HEALTHCARE Analysis: Please note that providers have up to 90 days to submit claims and that this will affect the number of members served and expense amounts on this report. The numbers for the previous months will be updated each reporting period. Innovations Registry of Unmet Needs: The list of members maintained by Cardinal Innovations who are waiting for an Innovations Waiver slot. Members Served by Diagnosis MH Child Members have slightly increase each month since July 2016. Adult MH Members served has been decreasing since October 2016. IDD and SUD have been fairly consistent. Members Served and Expense Amounts by Service Category-Medicaid There has been a great decrease in the Medicaid expense for Emergency Department during the first six months of FY1617. The largest decrease was for observation and emergency costs. There has been an increase in the Medicaid expense for Partial Hosp/Day Tx for the first six months of FY1617. The largest increase was for DMH Partial Hospitalization per diem—Child. There has been a slightl decrease in the Medicaid expense for Community Support during the first six months of FY1617 due to the decrease of the number of members receiving this service. The expense amount for Outpatient services increased for the first six months of FY1617. The largest increase was for Outpatient Treatment and Nursing Facility. Members Served and Expense Amounts by Service Category-State There have been decreases in the State expense for Community Support,IIHS and MST. No members utilized these services during the first six months of FY1617. The State expense for Psych Rehab slightly decreased compared to the first six months of FY1516. There have been increases in the State expenses for ACTTand Community and so did the number of members served during the first six months of FY1617. The expense amount for ACTT increased and so did the members served during the first six months of FY1617. The State expense amount for Inpatient service slightly increased. The increase was for Psychiatric and Inpatient 3 Way Contract Hospitalization. There has been a slight increase in the expense amount for Community service compared to the first six months of FY1516. The largest increase was for Supported Employment Individual. Members Served and Expense Amounts for Crisis Services There has been a decrease in the expense amount and in the number of Medicaid members receiving Facility Based Crisis. The decrease was also due to the additional claims that may come in for December as they have not exhausted the 90-day timeframe for billing. The Medicaid expense amount for Mobile Crisis Management decreased during the first six months of FY1617. There has been a slight increase in the State expense amount for Facility Based Crisis during the first six months of FY1617 and so did the members served. . Call Average Speed to Answer Average Speed to Answer has been consistent during the first six months for FY1617. Call Abandonment Rate Call Abandonment rate slightly increased during the first six months of FY1617 due to system upgrade and a change in Call Center Software. Attachment number 1 \n 1-3 Page 352