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4.4 Modification to Rates. Contractor shall increase the rates for service effective on each anniversary of the effective date of this Contract in an amount equal to the percentage increase in the Consumer Price Index for All Urban Consumers (Water, Sewer and Trash Collection Services) U.S. City Average, as published by United States Department of Labor, Bureau of Statistics (the "CPI"). Rates will be adjusted using the most recently available trailing 12 months average CPI compared to the 12 months preceding. For example, if the CPI price increase is scheduled for July 1, 2018, and the latest CPI index available is the month of December, 2017 the CPI price increase percentage would be computed as the %change from: The average CPI for the 12 months-January 2417 through December,2017 against The average CPI for the 12 months - January 2016 through December, 2016 Contractor shall provide thirty(30) days' advanced written notice of such increase. 4.5 Contractor to Act as Collector. A Customer shall initiate residential collection service by contacting the Contractor. The Contractor shall not deny collection service to a requesting customer. The Contractor shall be responsible for billing and collecting on all residential and special services. The Contractor shall use its customary billing and collection procedures and in accordance with customary business practices of the industry. Contractor may suspend service in the event of a delinquent account. 4.6 Franchise Fee. Contractor shall pay the County a fee in exchange for the exclusive rights granted in this Contract. The franchise fee shall be a flat $30,000 paid annually on or before May 31. 4.7 Audit. The County may request and be provided with an opportunity to audit of all relevant boobs and records of Contractor which are used to support the calculations of the charges invoiced to the County under this Contract. Such audits shall be paid for by the County and shall be conducted under mutually acceptable terms at the Contractor's premises in a manner which minimizes any interruption in the daily activities at such premises. The scope of any such audit may encompass only the relevant books and records pertaining to charges which were invoiced to the County within ninety (90) days of any such audit request from the County. 4.8 Reporting Requirements. The Contractor shall be responsible for maintaining and submitting reports on a daily, monthly, and annual basis. The Contractor shall maintain and provide to the County throughout the entire term of the Contract a data base containing a complete file of service recipients coded by category to be determined by mutual agreement with the successful proposer. The Contractor shall provide all reports via electronic mail (e-mail) in a format approved by the County. a. Monthly Reports. Monthly reports shall be transmitted to the County or its designee(s) no later than the l Oth day of the month. Each monthly report shall consist of the following information for each collection service(refuse, recycling yard waste and debris removal items): i. Vehicle identification number w/corresponding landfill permit number; ii. Prior month's unserviced location(s), complaint resolution including time of resolution iii. Monthly tonnage report by type Municipal Solid Waste (MSW)and Recycling tons collected Page 12 of 33 4234037.2 Attachment number 2\n G-8 Page 183