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In the event a report is received alleging an employee(s) of the Contractor was wanton, discourteous, belligerent, and profane or in any way intimidating, either physically or verbally, the Contractor shall submit a written report to the County with the complete details of the incident. Said report shall include the nature of the incident. time, date and location, and name, address and telephone number of the person alleging the violation. If an employee of the Contractor is the subject of repeated or egregious allegations of the type described above, the County may request that the employee be barred from further work for the Contractor in connection with the Contract. Upon the County's request, the Contractor shall. %%ithin ten days, comply with the County's request for the duration of the Contract Time. Personnel shall make collection with as little noise and as little disturbance to the Customer as possible. No employee shall disturb or otherwise interfere with property that is not connected to the proper execution of its duties. Care shall be taken to prevent damage to property, including shrubs, flowers and other plants. 17. DISPUTE RESOLUTION PROCESS To help resolve all disputes, it is understood that all questions arising as to the proper performance and the amount to be paid for under this Contract shall be decided by the County, subject to the right of the Contractor to appeal to the Board of County Commissioners whose decision shall be final provided, however, if a question of the law is involved, either party is entitled to have the dispute heard in a court of law. 18. MISCELLANEOUS TERMS 18.1 Damage to Property. Contractor shall not be responsible for any damages to County's property or equipment located adjacent to the collection receptacles (Bins, Containers, Bags or Bundles), nor to County's pavement, curbing or other driving surfaces resulting from Contractor's providing the services under this Contract. 18.2 Affiliates. Contractor may provide any of the services covered by this Contract through any of its affiliates or subcontractors, provided that Contractor shall rernain responsible for the performance of all such services and obligations in accordance with this Contract. 18.3 Confidentiality. Contractor shall have no confidentiality obligation with respect to any Waste Materials or Recyclable Materials collected pursuant to this Contract. 18.4 No Guaranties or Liquidated Damages. Except as may be specifically provided herein, Contractor provides no guarantees or warranties with respect to the work performed. No liquidated damages or penalties may be assessed against Contractor by County. 18.5 Intellectual Property. No intellectual property (IP) rights in any of Contractor's IP are granted to County under this Contract. 1.8.6 Binding Effect. This Contract shall be binding upon and inure solely to the benefit of the parties and their permitted assigns. Page t7 o1'33 9234637.2 Attachment number 2\n G-8 Page 188