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Cabarrus County Public Library <br />• Spanish language collections of Adult Fiction, Nonfiction, and Audio have circulated only <br />1,743 times between 2010 and 2016. Youth collections proved slightly more popular, with <br />5,453 total circulations, but are still drastically lower than English language collections. <br />Holdings are considered out of date underdeveloped. <br />• Out of a system -wide staff of 59 individuals, only one part -time employee is fluent in <br />Spanish, while four identify as having some ability. None of these positions are dedicated to <br />Spanish language services. <br />• No marketing materials are currently distributed in Spanish for either services or programs. <br />Outreach opportunities are currently limited due to language barriers and lack of materials <br />or services to promote. <br />• No library programs are currently offered in Spanish or with Spanish components; this <br />includes digital literacy classes, which have been an expressed need from current CLC tutors. <br />Z. INTENDED OUTCOME <br />Information Access: Improve users' ability to discover information. <br />Through outreach and improved services to Cabarrus County's Hispanic and Latino communities, <br />CCPL intends to improve users' ability to discover information. This project will include services to <br />improve English language skills, basic literacy and digital literacy, with the added intent to increase <br />awareness of library resources for information access and lifelong learning. <br />3. PROJECT DESCRIPTION <br />a. What do you want to solve or address regarding the problem stated above? Include target <br />numbers for what will be better or different for library users. <br />As reported through conversations with CLC literacy tutors, current ESOL /LEP students, and <br />representatives of the Hispanic community, most individuals are not aware of library resources, or have <br />difficulty accessing them due to language barriers and lack of relevant materials. While no formal data is <br />currently available (annual patron satisfaction surveys have previously been issued in English only), <br />Cabarrus County Public Library intends to solve the lack of resources for Hispanic library users through a <br />multifaceted approach to create a more inclusive, welcoming environment: <br />EZ Literacy & Lifelong LehmgrrI number 1 \n <br />G -4 Page 223 <br />