AG 2015 02 16 - Laserfiche WebLink

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WHEREAS, the Cabarrus Center will help increase multi - jurisdictional, multidisciplinary interoperability to ensure a competent level of regional prevention, communication, cooperation, and coordination for an all- hazards incident necessary to execute a wide range of incident management operations if the need should arise; and WHEREAS, the parties desire to enter into an agreement regarding the sharing of space at the Cabarrus Center. NOW, THEREFORE, for and in consideration of the mutual covenants and agreements herein contained, the parties do hereby agree as follows: 1. Cabarrus shall allow Union use of the Cabarrus Center upon occurrence of a Service Outage or Disaster Situation in Union County (as defined above) until such time as Union is able to restore emergency call operations at the Union Center and the Service Outage or Disaster Situation is no longer in effect. Cabarrus shall also allow Union use of the Cabarrus Center for (i) any planned Service Outage at the Union Center caused by equipment or service upgrades; and (ii) planned training activities by Union Center staff. a. If there is a planned Service Outage at the Union Center, the Union Director of Emergency Communications and the Cabarrus County Sheriff, or their designees (the "Authorized Representatives "), shall coordinate with each other to ensure that the Cabarrus Center is properly prepared for use as Union's alternate 911 call center. Union will use its best efforts to provide Cabarrus with at least ten (10) calendar days' notice of such a planned Service Outage. b. Union may request that Cabarrus make the Cabarrus Center available for training activities by Union at a maximum of once per quarter. Such training activities shall not interfere with Cabarrus' ordinary business functions at the Cabarrus Center. Upon request by Union to use the Cabarrus Center for training, Cabarrus agrees to reasonably provide Union with such space on a date and time mutually agreeable to both parties. 1 Each time Union makes use of the Cabarrus Center, Union shall contact its telephone service provider's central office to request that phone calls to the Union Center be rerouted to the Cabarrus Center. Union Center staff will then travel to the Cabarrus Center, where such staff members from Union will be able to receive and direct emergency calls originating in Union County. During the time between Union's request to reroute calls to the Cabarrus Center and the arrival of Union Center staff at the Cabarrus Center, the staff of the Cabarrus Center shall receive and direct the Union emergency calls, which calls will be received through the Cabarrus Center emergency call system. Each party will be responsible for the configuration of its emergency management software applications at the Cabarrus Center and shall strictly adhere to any cyber security and network configuration policies enacted by Cabarrus. Each party shall 2of4 Attachment number 1 F -8 Page 87