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In order to avoid discrimination on the grounds of national origin, all programs or <br />activities administered by the Cabarrus County Human Services are taking <br />adequate steps to ensure that their policies and procedures do not deny or have the <br />effect of denying LEP individuals with equal access to benefits and services for <br />which such persons qualify. This Policy defines the responsibilities the agency <br />has to ensure LEP individuals can communicate effectively. <br />II. Scope of Policy <br />These requirements apply to the Cabarrus County Human Services (herein <br />referred to as "the agency ") including subcontractors, vendors, and subreeipients. <br />The agency ensures that LEP individuals are provided meaningful access to <br />benefits and services provided through contractors or service providers receiving <br />subgrants from the agency. <br />III. Definitions <br />A. Limited English Proficient (LEP) individual — Any prospective, potential, <br />or actual recipient of benefits or services from the agency who cannot <br />speak, read, write or understand the English language at a level that <br />permits them to interact effectively with hcalth care providers and social <br />service agencies. <br />B. Vital Documents — These forms include, but are not limited to, <br />applications, consent forms, letters containing important information <br />regarding participation in a program, notices pertaining to the reduction, <br />denial, or termination of services or benefits, the right to appeal such <br />actions, or that require a response from beneficiary notices advising LEP <br />persons of the availability of free language assistance, and other outreach <br />materials. <br />C. Title Vl Compliancc Officer: The person or persons responsible for <br />compliance with the Title VI LEP policies. <br />D. Substantial number of LEP: 5% or 1,000 people, whichever is smaller, are <br />potential applicants or recipients of the agency and speak a primary <br />language other than English and have limited English proficiency. <br />IV. Providing Notice to LEP Individuals <br />A. The agency takes appropriate steps to inform all applicants, recipients, <br />community organizations, and other interested persons, includin those <br />whose primary language is other than English, of the provisions of this <br />policy. Such notification includes identification of the name, office <br />Attachment number 1 \n <br />F -9 Page 161 <br />