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telephone number, and office address of the Title VI compliance <br />officer(s), <br />List the current name, office telephone number and office address of the <br />Title VI compliance officers <br />Suzanne Moose <br />704- 920 -1463 <br />1303 S Cannon Blvd, 1Cannapolis, NC 28083 <br />(Mote: the agency must notify the DHHS compliance attorney of changes <br />in name or contact information for the Title VI compliance officer, <br />B. The agency posts and maintains signs in regularly encountered languages <br />other than English in waiting rooms, reception areas and other initial <br />points of contact. These signs inform applicants and beneficiaries of their <br />right to free language assistance services and invite them to identify <br />themselves as persons needing such services. <br />Areas within the agency where these signs are posted are: <br />Human Services Lobby <br />C. The agency includes statements of the right to free language assistance in <br />Spanish and other significant languages in all outreach material that is <br />routinely disseminated to the public (including electronic text). <br />D. The agency also disseminates information in the following manner: <br />Lobby postings, DHS website, D11S information lines, public <br />information pamphlets, and during caseworker interview process. <br />(Describe how information is disseminated. This may include, but not be <br />limited to; dissemination ofpermphlets explaining the rights is this policy). <br />V. Provision of Services to LEP Applicants /Recipients <br />A. Assessing Linguistic Needs of Potential Applicants and Recipients <br />The agency assesses the language needs of the population to be <br />served, by identifying: <br />a. the language needs of each LEP applicant/recipient <br />b, the points of contact where language assistance is needed; <br />and <br />Attachment number 1 \n <br />F -9 Page 162 <br />