AG 2015 12 14 - Laserfiche WebLink

Home Browse Search

Coborrus County Transportation Services (CCTS) Finol Report — September 2015 EXECUTIVE SUMMARY ES -1 INTRODUCTION TO CABARRUS COUNTY TRANSPORTATION SERVICES Cabarrus County Transportation Services (CCTS) is a county -wide public transit network providing public transportation services to residents of Cabarrus County. The Board of r Cabarrus County Commissioners provides 1W substantial financial support for CCTS; in FY 2014, 35 percent of CCTS funding came from local sources. CCTS provides demand - responsive transportation services to: older adults, persons with disabilities, and human service agency clients for employment, nutrition, and non - emergency medical trips, as well as a limited number of general public transportation trips for residents of rural areas of the County. CCTS provides over one million miles of service each year and more than 80,000 trips using a fleet of 27 vehicles. For the last ten years CCTS has provided the required complementary paratransit service for Concord Kannapolis Area Transit (CK Rider Transit) within the incorporated area of the cities of Concord and Kannapolis under a contract arrangement (contract revenue $80,000 a year). The revised FY 2014 CCTS Budget was about $2.8M. When compared with peer community transit systems of a similar size, budget and demographic makeup (i.e. Alamance, Buncombe, Gaston, Guilford, Mecklenburg, Rowan, Wake, County Systems) - CCTS is not the most productive transit system in their peer group. CCTS provided only 0.07 one -way passenger trips per vehicle service mile in FY 2014, which is less than half the peer group average for number of trips per mile. Some of the inefficiencies are being caused by factors beyond the control of the new Transportation Manager. For example, two very recent events have caused the CCTS Manager to quickly reinvent the business model: • The County reorganization that consolidated the Department of Human Services (DHS) and the County Aging and Adult Services also placed the CCTS Transportation Manager directly under the DHS Director. As a result over 94 percent of FY 2014 CCTS trips were contract trips, all for the Cabarrus County DHS. CCTS does not currently contract with any other departments or human service agencies. • The loss of rural/non -urban jurisdiction in the last Census has created some serious service gaps that were previously covered under Rural Job Access Reverse Commute (JARC) funding; 10 of the 27 CCTS drivers' salaries had been paid with JARC funds. Attachment number 1 \n F -3 Page 65