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Coborrus County Transportation Services (CCTS) Final Report - September 2015 There are other threats and opportunities on the horizon that add uncertainty to planning for CCTS's future: • The Americans with Disabilities Act (ADA) service contract with CK Rider Transit is about to end. This is inevitable because the ADA service contract will be bundled into the next Fixed Route contract; CK Rider Transit is planning to issue this RFP in the coming months. • The current dependence of CCTS on being a human service provider makes them extremely vulnerable to the impact of the Non - Emergency Medical Transportation (NEMT) brokerage alternative delivery system currently under consideration by the N.C. State Legislature. • Decisions made by the Charlotte Area Transit Services (CATS) have to be considered in how CCTS delivers service, particularly the out -of- county medical trips. CATS has big plans for improving service in the NE Corridor of Mecklenburg County that include linking to CK Rider Transit at Concord Mills Mall and the Big Lots Park and Ride. These new services are planned to operate concurrent with the opening of the UNC Charlotte Blue Line Light Rail Station in 2017. This station is about 12 miles from the southern Cabarrus County Line. With almost 30,000 people commuting from Cabarrus to Mecklenburg each day for work - taking full advantage of the CATS transit improvements (i.e., 23 minutes from Uptown from UNCC) is paramount. Therefore the five year plan must not only look to improve CCTS but also to develop possible transit solutions for the region, in order to ensure that CCTS is playing an active role in enhancing regional public transportation. This Community Transportation Service Plan must: • Evaluate current performance and organizational direction of the transit system • Recommend improvement strategies for service, operation, and management that increase mobility options for passengers and improve efficiency and effectiveness • Develop a financial plan for implementation of the recommendations over the 5 -year planning period • Document public, agency, and Steering Committee input to the plan Going into the process, CCTS identified four specific goals to achieve in the CTSP: • Increase Rural General Public (RGP) service opportunities • Cut costs of out -of- county medical transportation • Maintain current fleet and driver levels Attachment number 1 \n F -3 Page 66