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Coborrus County Transportation Services <br />Finol Report — September 2015 <br />Davita Dialysis did not have any issues with the CCTS reservation or scheduling process. <br />As far as service marketing is concerned, it was noted that some dialysis patients are not <br />aware of the offered services, so it would be helpful to provide more information to these <br />new patients. <br />Summary of Agency Interviews <br />The interviewed agencies are generally pleased with the services CCTS provides and <br />appreciate the efforts of the Transportation Manager to serve as many people as possible. <br />The two main issues that were identified in terms of service provision were long wait times <br />and the need for additional coordination with neighboring counties. <br />Attachment number 1 \n <br />F -3 Page 120 <br />