Laserfiche WebLink
Coborrus County Transit System <br />Finol Report — September 2015 <br />Figure 16: CCTS Ridership including First Three Quarters of FY2015 <br />10000 a PAX TAXI <br />8000 ■ PAX TRANSIT <br />6000 <br />4000 <br />2000 <br />0 <br />Goals /Objectives Trade Off - Taxi decrease = Ridership decrease <br />N N N N N N M M M M M M M M M M M M V V V V V V V V V V V V Ln Ln Ln <br />X • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • <br />d N U O N f6 W 9 - f6 7 W U O N f6 W 9 - f6 7 W U O W f6 W <br />Q Ln O z 0 Li Q Q Ln O z 0 Li Q 7 Q Ln O z 0 L <br />CK Rider Transit needs to monitor CCTS performance in order to provide the most efficient <br />ADA service at the lowest cost to the taxpayer. CK Rider Transit proposes to hire a mobility <br />manager /paratransit coordinator, who will perform some of the work that the CCTS staff is <br />performing at present. <br />At the Steering Committee meeting on April 22, 2015 it was mentioned that CCTS is very <br />active in the County Emergency Management program. Inside the county (i.e., with other <br />departments, agencies and CK Rider Transit) the coordination is strong. However this <br />coordination attitude not extended to other regional transportation activities. <br />Cabarrus County is a member of the Charlotte Regional Alliance for Transportation <br />(CRAFT). CRAFT is an association of MPOs and RPOs created by Centralina Council of <br />Governments in 1999 as a forum that addresses significant common regional <br />issues /concerns and provides an educational forum in the Charlotte region. During the <br />January 17, 2012 CRAFT Technical Meeting, the committee discussed Mobility <br />Management. CCTS does not actively participate in this forum. <br />The future organizational structure of CCTS is an important decision that must be <br />considered very soon; long before the 2020 Census creates yet a whole new set of <br />urban/rural split restrictions. <br />6.4 ASSESSMENT OF EXISTING POLICIES <br />This section identifies existing CCTS policies and assesses whether those policies are <br />having any negative effect on system performance and customer service. <br />Door -to -Door Service Policy <br />CCTS prides itself on being a door -to -door service. Considering CCTS suffers from poor <br />performance ratings of both miles and hours of service per passenger, this would appear to <br />be a way to cut some time off of each run. However, as the operations personnel have <br />pointed out the added service of coming up to the door can be a time saver because the <br />Attachment number 1 \n <br />F -3 Page 126 <br />